Intern - ACE Development Associate

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
As a Partner Development Associate, you'll play a key supporting role in driving collaboration between our sales teams and ecosystem of partners. This is a great opportunity for someone early in their career to gain exposure to strategic sales planning, partner engagement, and go-to-market execution in a fast-paced, team-oriented environment.
You'll work closely with experienced professionals across Sales, Marketing, Partner Programs, and Partner Enablement to help grow the business through strong partner relationships.
Key Responsibilities
Sales & Partner Support

• Join and observe selected partner meetings to build your understanding of partner strategies and relationship dynamics.

• Help support sales opportunities by identifying and connecting with the right partners for specific customer needs.

• Work with the sales team to align on territory goals and partner engagement strategies.

• Assist in partner-related tasks during deal cycles, especially when a dedicated partner manager isn't involved.

Pipeline & Deal Coordination

• Track and update sales pipeline reports, with a focus on partner-influenced deals.

• Help manage the Deal Registration process, ensuring partner requests are escalated and resolved in a timely manner.

• Participate in joint partner and sales planning activities to help uncover new business opportunities.

Cross-Functional Collaboration

• Work with the Marketing team to support the launch of partner-led campaigns.

• Coordinate with internal Partner Enablement and Program teams to support partner readiness and program compliance.

• Support the New Zealand Territory Partner Specialist (TPS) on specific partner engagement activities and follow-ups.

Learning & Development

• Collaborate with experienced partner managers and sales leaders to develop your understanding of the partner ecosystem.

• Gain hands-on experience with partner tools, systems, and processes.

• Participate in regular planning reviews and team syncs to learn how strategy is built and executed.

What We're Looking For

• A recent graduate or early career professional with an interest in sales, partnerships, or business development.

• Strong communication and organizational skills.

• A collaborative mindset with a willingness to learn and take initiative.

• Ability to manage multiple tasks and meet deadlines in a fast-moving environment.

• Familiarity with CRM tools (like Salesforce) and basic Excel/PowerPoint skills is a plus, but not required.

Qualifications
• Currently enrolled at an accredited university pursuing a bachelor's degree in Business, Marketing, Economics or a similar field and on track to graduate between Oct 2026-Jan 2027
• Excellent listening, verbal, and written skills.
• Ability to build meaningful business relationships with ServiceNow customers, prospects, and internal colleagues.
• An ambitious, creative, goal-oriented, and customer-focused mindset.
• Ability to think big and deliver projects from conception through completion.
• Highly organized and efficient.
• Ability to handle multiple competing priorities, and ability to adapt in a flexible and fast-paced environment.
• A basic understanding of Cloud computing and SaaS offerings is a plus.
• Previous internship experience is a plus.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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