Office-based internal sales role serving as the first customer contact for engineering steel, stainless steel, and aluminium products. Responsibilities include handling inbound enquiries, outbound customer calls, order processing, quoting, customer follow-up, relationship management, sales support, stock and inventory assistance, and general administration. The role requires on-site availability Monday to Friday, attention to detail, intermediate computer skills, and the ability to work independently and collaboratively.
Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.
About the role
In this office-based internal sales role, you will be the first point of contact for customers, working closely with internal teams and external partners. You’ll be responsible for selling engineering steel, stainless and aluminium products.
What You’ll Be Doing:
- Responding to inbound enquiries via phone and email in a timely and professional manner
- Proactive customer outreach through outbound calling
- Processing customer orders and preparing accurate quotes
- Proactively following up with customers to ensure satisfaction and gather feedback
- Collaborating with the sales team to support business development and identify opportunities
- Building and maintaining strong customer relationships
- Assisting with stock management and inventory control
- Handling general administrative tasks as needed
Requirements
- On-site Monday to Friday 8.00am-4.30pm
- Knowledge/ experience with in the Metal industry an advantage
- Previous customer service and sales experience (preferred but not essential)
- Ability to work independently and part of the team
- Attention to detail
- Intermediate computer skills
Please note that, as health and safety are important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.
Benefits
- On the job training
- Generous parental leave policy
- Employee Assistance Programme
- Professional but relaxed company culture
If the above sounds like you, please submit your details through the application form, and we’ll be in touch ASAP. We’d love to hear from you!
Similar Jobs
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Supports Pfizer CentreOne’s inside sales and marketing activities by reviewing and routing marketing-qualified leads, executing outreach sequences, documenting activity in Salesforce, and assisting with campaigns, content, meetings, reporting, and marketing projects. The role develops commercial expertise across marketing, inside sales, and business development while progressing leads toward initial meetings and BD handoff.
Top Skills:
HubspotExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft SharepointMicrosoft TeamsMicrosoft WordSalesforce
.png)
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
As a Strategic Account Manager, you will manage high-value seller accounts, providing tailored guidance, building relationships, and driving growth through product knowledge and collaboration across functions.
Top Skills:
Account ManagementConsultingFinancial ServicesPaymentsSales
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Owns a Newcastle sales territory for Square, generating pipeline through in-person outreach, partnerships, events, and networking. Conducts business visits, demos, consultative full-cycle sales, and deal closing across Square’s commerce products. Builds seller relationships, manages referrals, supports onboarding, maintains Salesforce pipeline accuracy, forecasts performance, and exceeds sales quotas. Requires reliable transportation and substantial field activity.
Top Skills:
Payment Processing TechnologySalesforce
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.
