Build and support an ISAM platform, including server deployment, access policies, user registries, federation, clustering, EAI, SSO, and authentication mechanisms. Troubleshoot server- and user-level issues, resolve support tickets, manage outages, meet SLAs, and coordinate with customers, vendors, and stakeholders. Create operating procedures, policy manuals, activity reports, and knowledge documentation. Support migrations, automation, integrations, and continuous improvement initiatives.
Urgent
requirement of ISAM Engineer - Contract - Australia
Requirements
- ISAM Module skills: Base, Advanced Access Control(AAC), Federation
- Experience with ISAM/IAM/LDAP operations support
- SAM administration and support for Base, AAC, Federation Modules
- Configuring SSO solutions using Access Manager.
- Federated Single Sign-on using SAML Standards
- Must have Understanding of SSO, SAML, SAML 2.0, OAUTH, ADFS
- Good to have experience in migration of applications to ISAM Federation Model
- Integrate business applications with ISAM as per requirements
- Implement Multi-factor Authentication, OAuth, OIDC and other authentication mechanisms
- Independent contributor with the ability to resolve issues and close tickets
- Day-to-Day operations support activities
- Workflow knowledge in design/implementations, provisioning process, junctions, adapters, Clustering, Policies, User registries.
- Knowledge in Tivoli Directory Server (TDS), External Authentication Interface (EAI), PD Admin, Python, Federation module, Distributed session cache & Web Services.
- Troubleshooting knowledge over server-level to user-level queries.
- Knowledge on SSL certificate renewal.
- Experience in Architecture & Design aspects of IAM is preferred.
- Migration and Implementation experience in ISAM would be an add-on
- Must be able to lead and participate in outage calls
- Create the Standard Operating Procedure and update the knowledge database documentation whenever required
- Participate in daily/ weekly/ monthly/ customer / internal meetings and provide an activity report
- Able to create policy and procedure manual
- Understand the SLA and ensure the SLAs are met as per the TCS agreement with the customer
- Excellent communication skills
Desirable:
- Programming Experience in Java & Javascript is a plus
- Automation experience with Jenkins/Ansible/Github/Chef/puppet
- Good to have experience with migrations to Microsoft Azure
- Good to know about Automation using Ansible
- Good to know CICD/DevOps methodologies
- Good to know Terraform
- Good to know Splunk
- Customer Management skills
- Coordination with multiple stakeholders / third-party vendors for break-fix
- Assist in the implementation of best practices, processes and tools
Responsibility:
- To build up a functional ISAM platform for our client with coordination and teamwork.
- To support in deploying the servers and end-to-end support in troubleshooting the issues related to any components in ISAM.
- Need to work with ISAM server configurations, Policies, user registries, clustering, EAI, etc..
Duration: 06 Months and
possible extension
Eligibility: Australian/NZ
Citizens/PR Holders only
Email: [email protected]
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