IT Operations Analyst - 12 Month FTC

• North West Sydney location
• 12 Month Fixed Term Contract
• Hybrid Work Environment

Technology is an inherent part of enabling the Reserve Bank of Australia’s policy and operational objectives. With the country depending upon our systems being secure, highly resilient and efficient, you will work within the Bank’s Information Technology (IT) department and experience the capability-building opportunity to work with Australia’s most critical core IT platforms.

We are seeking a driven IT Operations Analyst for a 12-month fixed-term contract to contribute to one of our key projects. In this role, you will install, maintain, manage, and support our Enterprise Monitoring, Automation, and Scheduling tools. Your expertise will ensure jobs are executed successfully and systems are proactively monitored. You will respond to system requests and alerts, while monitoring IT incidents across operating systems, networks, and application environments. Collaboration across teams will be essential to drive automation and continuous improvement toward achieving a High Reliable Organisation (HRO).

• Configure monitoring for networks, system applications, and devices using a variety of enterprise tools.
• Analyse alert trends and propose changes to improve event response.
• Continually improve the efficiency and effectiveness of IT systems through IT operations.
• Investigate available hardware/software and recommend appropriate acquisitions for IT Operations.
• Program and automate using enterprise scheduler tools.
• Provide technical consultation to operators and undertake special assignments.
• Participate in disaster recovery tests.
• Some outside-hours support may be required on an ad-hoc basis.

• Proven experience in configuring and managing enterprise automation and scheduler tools.
• Experience with Control-M Scheduler, Tidal Scheduler, Spectrum, AppDynamics or similar is highly desirable
• Strong communication skills.
• Minimum 3 years’ experience working in IT projects.
• Experience configuring monitoring tools.
• ITIL Foundation certification.
• Experience with API configuration.
• Proficiency in scripting languages such as PowerShell or Python.
• Experience with Data Centre Management Tools (DCIM).
• Knowledge of AIOps – desirable.
• Cisco Certified Network Associate (CCNA) – desirable.
• Microsoft Certified Solutions Expert (MCSE) – desirable.
• Red Hat Certified System Administrator (RHCSA) – desirable.

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people.

Made up of specialists across a wide range of fields, our people, values, and culture play  a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go.

Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts.

We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives.  We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community.  We are committed to making the recruitment process fair and equitable for all our candidates.

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