IT Project Coordinator

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

We are seeking an IT Project Coordinator to manage client engagements and technical delivery within our Sydney practice. You will serve as the primary liaison between technical teams and client stakeholders, ensuring IT initiatives align with business objectives. Your core responsibility is to lead the project lifecycle by defining scope, managing timelines, and ensuring all deliverables meet the specific contractual requirements and quality standards of the firm.

You will be responsible for the development and maintenance of project documentation, including schedules, risk registers, and resource plans. Beyond tracking progress, you will identify potential project bottlenecks and implement mitigation strategies to maintain momentum. This role requires the active management of stakeholder expectations through regular status reporting and the facilitation of steering committee meetings to ensure transparency across the project ecosystem.

In this role, you will oversee resource allocation and monitor project budgets to ensure financial efficiency. You will apply established project management methodologies to standardise delivery and maintain consistency across various client environments. By identifying further service opportunities and ensuring high levels of client satisfaction, you will contribute to the ongoing growth and reputation of the consultancy.

• Strong organisational and time management skills
• Excellent written and verbal communication abilities
• Proficiency in project management tools and software (e.g., Microsoft Project, Trello, Asana)
• Experience in coordinating and managing IT projects
• Ability to multitask and prioritize tasks effectively
• Problem-solving and analytical skills
• Familiarity with IT terminology and processes
• Bachelor's degree in Computer Science, Information Technology, or a related field (preferred)
• Project Management Professional (PMP) certification or equivalent (preferred)
• Experience in Agile project management methodologies (preferred)
• Knowledge of IT service management frameworks (e.g., ITIL) (preferred)

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks