The Junior Business Intelligence/ Business Analyst transforms operational and marketing data into reports, dashboards, and actionable insights to drive decision-making and improve efficiency.
Benefits:
About the Role
The Junior Business Intelligence/ Business Analyst plays a critical role in bridging day-to-day operational knowledge with data-driven insights. This role is responsible for transforming operational, sales, and marketing data into clear, actionable reports that support decision-making across the business.
The role partners closely with operations and leadership teams to improve visibility, efficiency, and performance through accurate reporting, dashboarding, and process insights. A strong understanding of business operations, CRM systems, and reporting tools is essential, with a particular focus on HubSpot, Looker Studio, and Google Workspace.
Key Responsibilities:
Key Performance Indicators (KPIs):
Skills & Experience Required:
Who You Are:
Work Environment & Conditions:
- Location: Sydney, Australia | Hybrid (3 days in office, 2 days WFH)
- Package: $85,000 - $95,000 + Super
- Employment Type: Full-Time
About the Role
The Junior Business Intelligence/ Business Analyst plays a critical role in bridging day-to-day operational knowledge with data-driven insights. This role is responsible for transforming operational, sales, and marketing data into clear, actionable reports that support decision-making across the business.
The role partners closely with operations and leadership teams to improve visibility, efficiency, and performance through accurate reporting, dashboarding, and process insights. A strong understanding of business operations, CRM systems, and reporting tools is essential, with a particular focus on HubSpot, Looker Studio, and Google Workspace.
Key Responsibilities:
- Develop a strong understanding of business operations, workflows, and performance drivers across the organisation, translating operational needs into meaningful metrics, KPIs, and reporting frameworks
- Design, build, and maintain accurate and insightful dashboards and reports using Looker Studio and Google Sheets to support operational, commercial, and leadership decision-making
- Analyse operational, sales, and marketing data to identify trends, inefficiencies, risks, and opportunities, providing clear and actionable insights
- Maintain high standards of data accuracy, consistency, and integrity across all reporting outputs and source systems
- Optimise and manage HubSpot reporting, dashboards, and data structures, ensuring reliable pipeline, lifecycle, and performance reporting
- Support CRM data quality, including validation of data inputs, structure, and ongoing improvements to reporting reliability
- Automate recurring reports and dashboards to reduce manual effort and improve operational efficiency
- Integrate data from multiple sources where required to deliver consolidated and meaningful business insights
- Partner closely with operations, sales, marketing, and leadership teams to understand reporting requirements and deliver fit-for-purpose insights
- Support operational planning, forecasting, and performance reviews through timely and accurate reporting
- Provide guidance to stakeholders on data interpretation and effective use of reports and dashboards
- Continuously improve reporting frameworks, metrics, and processes to enhance visibility, accountability, and business performance
Key Performance Indicators (KPIs):
- Accuracy and reliability of operational and BI reports
- Timeliness of reporting and dashboard delivery
- Adoption and usage of dashboards by stakeholders
- Reduction in manual reporting effort through automation
- Improvement in operational visibility and decision-making quality
- Data quality standards maintained across HubSpot and reporting tools
Skills & Experience Required:
- Proven experience in an Operations Analyst, Business Intelligence Analyst, or Business Analyst role
- Strong hands-on experience with HubSpot CRM, including reporting and dashboards
- Demonstrated expertise in Looker Studio for dashboard creation and data visualisation
- Advanced skills in Google Sheets, including formulas, data modelling, and automation
- Solid understanding of business operations and operational KPIs
- Experience working with cross-functional teams in a fast-paced environment
- Strong analytical, problem-solving, and data interpretation skills
Who You Are:
- You are operationally minded and data-driven, with the ability to connect numbers to real-world business outcomes
- You are detail-oriented and care deeply about data accuracy and clarity
- You are proactive, organised, and comfortable working with minimal supervision
- You communicate complex data insights in a clear and practical way
- You enjoy improving processes, reporting, and visibility across the business
- You are confident working with stakeholders at all levels of the organisation
Work Environment & Conditions:
- Based in Sydney
- Standard business hours with flexibility as required
- Collaborative, performance-focused environment with a strong accountability culture
Top Skills
Google Sheets
Google Workspace
Hubspot
Looker Studio
Freedom Property Investors Sydney, New South Wales, AUS Office
201 Kent St, Sydney, New South Wales, Australia, 2000
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