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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
***This position requires NV1 Clearance OR eligibility for NV1 clearance***
So, what’s the role all about?
The Lead DevOps Engineer works as an integrated part of a software engineering team with specific focus on facilitating and building automated pipelines for continuous delivery of the team's deliverables with guaranteed production-level quality and supportability.
How will you make an impact?
- Defining and developing continuous integration and deployment pipelines
- Building Infrastructure as Code
- Coordinating build and release activities with other stakeholders
- Managing day to day operations of release pipelines, build tools, and source control software and resources
- Troubleshooting & responding to downtime, performance degradation and outside attacks
- Performing ongoing maintenance and upgrades of DevOps systems (Production & non-production)
- Identifying, researching, and prototyping new technologies to improve DevOps processes
Have you got what it takes?
- Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience
- 3+ years of experience as a contributor on a software development team
- Experience working with distributed source control systems, preferably with GitHub or BitBucket
- Experience writing scripting languages, such as Python, Perl, Powershell
- Deep knowledge and understanding in one or more of the following areas:
- Database Administration (Structured and/or unstructured, Indexing, Performance Tuning, Backup and restore, data lifecycle management, scaling)
- Layer 2 and Layer 3 Networking Administration (DNS, SSL/TLS, Load Balancing, IPv4 Sub netting, Firewalling, etc.)
- Voice Over IP administration (Signaling, Encoding/Decoding; Protocols like Media Gateway, RTC, SIP; Security, Border Controllers; QoS, LCR)
- Operating Systems (Linux/Windows, Virtualization, Containers, Imaging, Orchestration, Storage types & performance, Monitoring, Capacity Planning)
You will have an advantage if you also have:
- Experience with Artifactory
- Experience with Release Pipeline tools such as Concourse, Thoughtworks Go, Octopus, Hive, ElectricFlow, or Xebialabs
- Call center and telecom experience
- Familiarity with CI automation tools, such as CircleCI, Jenkins, or Bamboo, TFS Build
- Familiarity with Docker containers and Docker-based Microservices
- Familiarity with infrastructure automation tools such as Chef, Puppet, Ansible, or CloudFormation
- Familiarity with Amazon AWS services
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
NICE North Sydney, New South Wales, AUS Office
2 Elizabeth Plaza, Suite 4.01, Level 4 , North Sydney, NSW , Australia, 2060
