Lead Engineer Site Reliability Engineering (Observability)

The Centre of Expertise (CoE) for Site Reliability Engineering (SRE) supports the organisations strategy by enabling SRE capabilities towards continuous focus on system health, reliability, availability, capacity, performance, continuity, and management of IT services.

The Lead Site Reliability Engineer - Observability role is a key hands on, multi-skilled role responsible for ensuring resilience and reliability of key journeys on our customer facing systems with a specific focus on Observability.

The bank is undergoing a major digital and cloud transformation, and a modern observability is central to the success of those transformations.

This role is to lead the engineering of the platform and migration away from existing technologies to the new platform.

What you’ll do 

• Assist in designing complex and/or innovative engineering solutions and the associated validation process to enable the realization of a problem solution or design brief.

• Discuss and recommend more complex or innovative technical developments to improve quality of all workloads and supporting infrastructure to better meet our customer’s needs.

• Own and run the SRE Observability and Incident Response platforms including - Feature planning design/build, Platform workload onboarding, Agent release planning and more

• Identify new external developments and / or emerging issues within an area of technology or business function and evaluate their potential impact on, or usefulness to, the organization.

• Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision and values.

What we’re looking for 

• Expert level Splunk Enterprise Experience

• 4-5 years Azure DevOps functional experience, Azure Cloud infrastructure highly rewarded

• Deep understanding and experience with Linux Platforms & Containerization Platforms

• Experience with Deploying and scaling OpenTelemetry software infrastructure (agents, collectors)

• Expertise in Infrastructure as Code (Terraform, Ansible etc.) FluentBit

• Someone with a proven track record of curiosity mind-set, problem solving, adaptability and excellent communication skills.

What’s in it for you?

Drop everything and learn with over 16,000 professional and personal development courses to choose from

Discounted ING Health Insurance

An additional Rest Day to support your wellbeing

An IMPACT day to volunteer on approved sustainability activity

About Us
At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too. 
 
When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer. 
 
We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. 
 
We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.  
 
Sound like the kind of place you’d feel at home? We’d love to hear from you. 
 
(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.) 

Applications close 28th February 2025
 
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