Lead Scrum Master

• Leadership role driving banking transformation at the Reserve Bank of Australia (RBA).

• Lead a high-performing team of project professionals delivering impactful work that makes a difference to the Australian people.

• Diverse role leading the delivery of customer, industry and enterprise objectives.

About the business

The RBA’s Banking Department (BK) provides a range of banking services to Australian Government departments, agencies, overseas central banks and official institutions (customers). These services broadly comprise two activities: managing the government’s core accounts and transactional banking. BK provide customers access to high-quality, cost-effective and secure systems to collect, pay and manage government funds. This, in turn, supports the Commonwealth to serve the Australian people.

BK comprises Service Delivery (operations), Product, Risk and Change Delivery functions. This role sits in the Change Delivery team and facilitates delivery activities for customer focused outcomes.

About you

We are seeking an experienced lead Scrum Master with:

• Exceptional people skills and a commitment to inclusive, team-based work.

• Experience in practically applying Agile principles in a hybrid delivery environment.

• Proven Agile experience in financial services, government or highly regulated industries.

• A practical and pragmatic style with an inquisitive, can-do attitude focused on continuous improvement.

• Outstanding written and verbal communication, attention to detail and problem-solving skills.

About the role

We’re looking for an experienced Lead Scrum Master to lead a multi-disciplinary team focused on delivering customer outcomes and regulatory change. In this role you will drive agile delivery across multiple squads and champion a culture of continuous improvement. Key activities include:

• Guide teams in applying agile principles, remove impediments, optimise delivery flow, and ensure alignment with business and customer objectives.

• Coach leaders and team members on various aspects of scaled agile principles, facilitate key ceremonies, foster strong stakeholder relationships, and embed best‑practice agile ways of working. Your ability to influence, communicate effectively, and enable high‑performing teams will be essential to success.

• If you’re a proactive servant leader with a passion for agile excellence and a track record of enabling teams to deliver value at scale, we’d love to hear from you.

Key Responsibilities

• Lead and coach multiple agile squads, ensuring effective adoption of agile frameworks (Scrum, Kanban, SAFe, LeSS, etc.).

• Facilitate key agile ceremonies (daily stand-ups, sprint reviews, retrospectives, planning sessions).

• Support the Product Owner and Delivery Manager with backlog refinement, prioritisation, and release planning.

• Facilitate discussion, decision making and conflict resolution within the team and with stakeholders external to the Scrum teams.

• Maintain, track and communicate team artefacts (velocity, burn-down charts, boards, RAID).

• Drive alignment on agile best practices, tools, templates, and standards across the organisation.

• Champion continuous improvement initiatives across squads to enhance delivery velocity, quality, and predictability.

• Promote servant leadership and empower teams to self‑organise and own delivery outcomes.

• Develop agile understanding, capability and consistency up, down and across the organisation to drive adoption and improved deliver.

• Provide coaching to Product Owners, delivery leads, and cross‑functional team members in agile practices and value-driven delivery.

• Partner with Product Owners, Delivery Managers, and business stakeholders to ensure clear prioritisation and transparent communication.

Technical Capabilities

• Advanced understanding and demonstrated ability to tailor and apply Agile methodologies, values, principles and procedures. 

• Experience in other Agile practices: SAFe, Scaled Agile, XP, Kanban etc.

• Substantial experience in leading multiple teams as a Scrum Master, Agile PM, Trainer or Coach in a software development environment.

• Knowledge and significant experience of different leadership styles, facilitation techniques, situational awareness, conflict resolution, continual improvement, empowerment and increasing transparency.

• Substantial experience in dealing with external service providers and vendors in a project environment.

• Experience working in Banking, Financial Services or Financial Markets systems, standards, technologies, services and operations.

• Experience in using specialist tools and software which enables or supports adoption of Agile practices.

• Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach e.g. backlog tracking, burndown metrics, velocity, etc.

Qualifications

• Desirable: Tertiary qualifications or equivalent industry experience.

• Desirable: First and Second Level Scrum Master Certification (CSM & A-CSM OR PSM I & II)

• Desirable: Large Sclae Framework specialist (SAFe or LeSS certified)

• Certified Agile Leadership CAL1 and/or CAL2 is desirable

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drive the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

Application Close :

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