Learning and Development Consultant

Our Company

NEP is Australia’s leading provider of outsourced television production services.

We are always looking for great people to join our team; people with a passion for people and teamwork helping us deliver exceptional results for our clients.

NEP Australia is currently looking for a Learning and Development Consultant to be responsible for the coordination, design and delivery of high-quality technical training for NEP’s broadcast operations.

This role ensures that engineers and technical staff have the skills, resources, and capabilities required to deliver seamless broadcast productions across NEP’s global network.

The position

Working closely with Hub and field engineering leads, technical supervisors, and NEP’s wider global training community, the Learning and Development Consultant will drive a culture of learning, innovation, and operational excellence within a complex, technology-driven environment.

We are looking for someone who is available to train our staff depending on the needs of the business, who can work flexible hours to fit in with our crew and there will be potential for interstate travel and training.

This role is based in Sydney and working between our CBD and warehouse locations, or on site at an Outside Broadcast.

Key Responsibilities but not limited to:

1. Technical Training and Facilitation

• Deliver structured technical training on how to operate broadcast systems in the field (e.g., vision mixers, routing, replay, comms, EVS, IP workflows like SMPTE 2110)

• Explain end-to-end workflows (signal flow from camera, production, transmission)

• Train both on-site (OB trucks, venues) and remote production setups

• Conduct onboarding and upskilling sessions for technical staff, ensuring consistent operational standards.

• Facilitate workshops that build practical problem-solving and fault-finding skills in live production contexts.

• Deliver instructor led technical training in classroom, studio, field, and virtual environment

• Run real-world simulations (match-day scenarios, failure scenarios, live switching drills)

• Supervise trainees during setup, rehearsal, and live events

• Emphasise “learning by doing” rather than just theory

2. Technical Competency and Assessment

• In conjunction with Operations, develop and manage a competency framework for all technical staff

• Assess individual and team technical proficiency and identify skill gaps.

• Maintain detailed training and certification records in alignment with NEP’s global standards.

• Maintain strong working knowledge of NEP platform architecture, systems, and workflows.

• Develop and administer assessments, certifications, and competency evaluations.

• Ensure checklists and operational procedures across shows and locations are understood and followed

• Train employees on company standards (e.g., NEP workflows, safety protocols, comms etiquette)

• Deliver Induction and ongoing training for new employees on equipment, trucks and workflows

3. Collaboration and Continuous Improvement

• Work with Hub Operations, Engineering, and Projects teams to ensure training aligns with current systems and workflows.

• Partner with Global Technical Training to share best practices and contribute to global standardization.

• Provide input on equipment onboarding, workflow documentation, and change management.

• Actively support new system implementations, providing just-in-time training and documentation.

• Gather feedback from trainees and stakeholders to improve training effectiveness.

• Support global consistency while allowing for regional and operational variations.

4. Safety & Compliance

• Embed safety, compliance, and operational risk management principles into all technical training.

• Teach fault-finding under live conditions (e.g., signal loss, sync issues, comms failure)

• Run “what-if” drills so crew can respond quickly during live broadcasts

• Ensure training supports compliance with relevant regulations, client requirements, and NEP policies.

• Promote a culture of safe, reliable, and high-quality operations.

Required skills and attributes:

Skills and Experience

• Cert IV in Training & Assessment or equivalent qualification/experience

• Proven experience in live broadcast or production environments (e.g., OB trucks, studios, live events)

• Strong understanding of broadcast systems and signal flow

• Proven track record in technical training delivery, both instructor led and virtual technical training and competency assessment.

• Excellent communication, presentation, and facilitation skills.

• Experience using Learning Management Systems (LMS) and digital authoring tools.

• Ability to adapt to rapidly changing production technology and environments.

• Willingness to work flexible hours and travel as needed.

• Relevant technical certifications or trainer certifications.

If you feel you have the right match of skills for this position and are available to work weekends submit your application today!

You must have the right to live and work in Australia to apply for this job.

Only shortlisted candidates will be contacted.

About Our Process

At NEP, we are committed to employing individuals who align with Our Values and meet the requirements of the role. As part of the recruitment process, there are several checks which may be conducted to demonstrate applicants' suitability for a role including police / criminal background checks, right to work checks, and reference checks.

NEP is the largest media technology partner for content producers of live sports, entertainment, and corporate events globally. For more than 35 years, NEP has been delivering innovative products and services that enable clients to make, manage and show the world their content—anywhere, anytime, on any platform.

As a trusted partner working on some of the largest productions in the world, NEP offers a complete set of end-to-end solutions, from content capture to distribution—including a growing portfolio of transformational cloud-based, software-based and virtualized technologies.

• NEP’s Live Production solutions range from AV services and live audience enhancements to traditional outside broadcast and cutting-edge centralized and cloud production.

• NEP’s Virtual Production solutions start at the creative stage and end with exceptional execution across ICVFX, augmented reality, LED stages and more.

• NEP’s Media Processing solutions provide the tools and products our clients need to ingest, edit, store, search, manage and distribute their digital assets to rights holders across multiple platforms.

Headquartered in the United States, NEP has operations in 25 countries with over 4,000+ employees. Together, NEP has supported productions in over 100 countries on all seven continents and is still growing. Clients range from the leaders in sport, music, film and TV, to major corporate brands, agencies, to new content owners and creators all around the world.

Anywhere, anytime, on any platform—we help our clients make, manage, and show the world their content.