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QBE Insurance

Learning Design Lead

Posted 2 Days Ago
Be an Early Applicant
In-Office
2 Locations
Senior level
In-Office
2 Locations
Senior level
The Learning Design Lead will design and maintain learning solutions aligned with business goals, coordinate learning events, and collaborate with stakeholders to enhance customer experience.
The summary above was generated by AI
Primary DetailsTime Type: Full time

Worker Type: Employee

  • Location: Sydney/Melbourne/Brisbane/Adelaide
  • Type:  2 Fixed Term Contract opportunities (12 months)
  • Hybrid work, happy to talk flexible working

The opportunity

Bring your extensive digital learning design, creative, and strategic thinking to the Elders Insurance Business. This role supports the Elders Insurance franchise network, which is in over 200 locations across rural, regional, and metro Australia.

Your new role

In this role you will identify, research, design, develop, and maintain learning solutions that align with business goals, help coordinate and deliver learning events flawlessly, manage the supply of learning interventions to meet requirements and enhance customer experience, and partner with various teams to build learning content in line with strategic business plans.

Responsibilities include:

  • Apply a contemporary understanding of workplace learning and leverage digital resources to create and maintain interactive, engaging learning solutions that are effective in achieving desired outcomes.
  • Plan, design, and maintain learning initiatives in line with business unit capability priorities and budgets.
  • Establish and maintain collaborative working relationships within the team and with external stakeholders.
  • Implement policies, processes, and procedures relevant to the design and development of learning initiatives.
  • Track delivery of activities to meet milestones and delivery requirements.
  • Provide research on best practice development tools/methods for future-focused learning programs.

About you

To be successful as the Learning Design Lead you will have extensive experience in learning design, leveraging digital learning resources, ideally within the general insurance industry

  • Experience in applying contemporary learning theory and human-centred design in workplace settings.
  • Hands-on experience in delivering integrated capability solutions using multiple technologies (e.g., Articulate, Generative AI, Vyond).
  • Proficiency in learning and process facilitation for diverse business contexts and stakeholder groups.
  • Expertise in consulting with business stakeholders in complex and fast-paced environments.
  • Experience in applying capability frameworks and models to underpin business strategies.
  • Ability to partner with numerous stakeholders to develop effective learning offerings, navigate ambiguous environments, and remain outcomes focused.

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen!

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

  • ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
  • Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
  • 18 weeks’ gender-equal flexible leave for all new parents, including paid super
  • The ability to maximise retirement savings through voluntary super contributions and company matching
  • Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
  • Additional leave and support through QBE’s Family Domestic Violence First Responder Network
  • Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
     

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

  • 2021 LinkedIn Top Employer & HRD Employer of Choice
  • 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
  • Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
  • Ranked 3rd place in the AAGE Top Graduate Employers 2024 for medium sized program as voted by graduates
  • Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
  • Family First accredited employer since 2021

Apply now

APPLY NOW and let’s make it happen! 

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected].

Skills:

Communication, Creativity, Critical Thinking, Customer Value Management, Financial Products, Influencing Others (Inactive), Instructional Design, Intentional collaboration, Managing performance, Program Evaluations, Risk Management, Stakeholder Management, Strategic Management, Team Management, Time Management

Application Close Date: 17/07/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Top Skills

Articulate
Generative Ai
Vyond

QBE Insurance Sydney, New South Wales, AUS Office

388 George Street, Sydney, New South Wales, Australia, 2000

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