- Casual Positions
- $57.49 per annum plus superannuation
- Join the City Lifestyle team
Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.
The role contributes to the delivery of high-quality library services that meet the educational, recreational and information needs of Hume’s diverse community by providing accessible, relevant and innovative resources, facilitating lifelong learning opportunities, and delivering exceptional customer and information services that enhance community engagement and inclusion.
What you’ll be doing:
- Undertake direct customer service duties at any Hume Libraries branch as required including evening and weekend shifts.
- When rostered as the Shift Supervisor, ensure the effective operation of the library by directing staff as necessary.
- Ensure that opening and closing procedures are correctly implemented when rostered at beginning or end of the day.
- Work as part of a team to provide high-quality customer service for the Hume Community.
- When rostered as Shift Supervisor report any issues relating to the operation of the branch to the Team Leader.
- Assist with delivery of programs and activities as required.
- Assist Team Leader and collection champions with collection maintenance as directed.
- Ensure timely shelving of library material.
The skills and experience you’ll bring to the role:
- Demonstrated ability to deliver high-quality information services, including proficient use of both electronic and print based information resources to meet the diverse needs of library users.
- Demonstrated knowledge of books and literature, including experience in library collection development and maintenance.
- Strong customer service skills, with the ability to resolve library requests in a timely and respectful manner.
- Demonstrated organisational skills and the ability to supervise staff and manage a rostered shift.
- The ability to plan and organise work, including managing own’s work, to achieve specific and set objectives in the most efficient way possible with resources available and within a set timetable.
- Ability to identify customer needs and expectations, decide the appropriate action and respond accordingly.
- Sound written and verbal communication skills including the ability to gain cooperation from and communicate with a broad range of people from diverse backgrounds and cultures.
Required Certifications & Qualifications
- Graduate Diploma in Information Management or equivalent; or lesser formal qualifications with work skills and relevant experience working in Public Libraries or a similar environment.
- Facilitating eligibility for professional membership of the Australian Library and Information Association.
- Current Driver’s Licence.
- Current Employee Working with Children check.
Why Hume City Council?
A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:
We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.
We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.
We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.
All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.
We offer a competitive salary package, professional development opportunities, and a supportive work environment.
A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people from culturally diverse backgrounds to apply.
All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.
For any queries, please contact us at [email protected].
Applications will be reviewed progressively throughout the advertising period. This role may close once a sufficient number of suitable applicants has been received. To ensure your application is considered, please apply as early as possible.
