(M) Staffing – 3x Operations Engineer

Location: Remote (only Bolivia candidates)
Type: Full-Time
Project Scope: Iridium Panama (end of 2025)

We are seeking a Kubernetes On-Premise Operations Engineer to manage and maintain our on-premise Kubernetes infrastructure. This role is focused on day-to-day operations, proactive monitoring, troubleshooting, and ensuring high availability and system stability. The engineer will collaborate closely with Level 3 Engineers who provide the infrastructure backbone, ensuring seamless and reliable production operations.

• Mi Tigo – Serving 6 countries

• Tigo Sports – Available in 6 countries

• Apigee – Active in 1 country

• KannelGateway – Used across 9 countries

• Kubernetes Cluster Management

  • Apply patches and updates

  • Monitor and troubleshoot performance issues

• Incident Management & On-Call Support

  • Participate in on-call rotation

  • Respond to incidents, perform root cause analysis (RCA), and document resolutions

• Networking & Ingress Management

  • Operate and troubleshoot Cilium, Nginx Ingress Controller, and Traefik

• Storage & Databases

  • Support and maintain NFS, MongoDB, MySQL, PostgreSQL ensuring performance and data integrity

• Observability & Monitoring

  • Manage Prometheus, Grafana, and Loki for proactive alerting and system logging

• Automation & Configuration Management

  • Use Helm, Ansible, and CI/CD pipelines to apply and manage infrastructure configurations

• Production Deployments

  • Execute, monitor, and manage production deployments with proper rollback strategies

• OS & Security Management

  • Maintain Ubuntu-based systems, ensuring they are patched, secure, and performant

• 5+ years in Operations, SRE, or DevOps roles

• 3+ years managing on-premise Kubernetes clusters

• Strong troubleshooting skills in:

  • Kubernetes

  • Networking

  • Databases (MongoDB, MySQL, PostgreSQL)

• Proficient in monitoring tools: Prometheus, Grafana, Loki

• Familiar with operational processes, incident management, and runbooks

• Experience with Helm, Ansible, and optionally Terraform

• Prior experience with production on-call support and incident resolution

• Competent in performing production deployments under change management practices

• Experience managing Ubuntu systems