Manager of Business Operations

Job Description
Governance and Oversight Manager, Corporate Trust
Sydney, Australia
Monday - Friday, 09:00 - 18:00
Hybrid
Intro:
In Australia, we operate a highly regulated wholesale trustee business committed to maintaining the highest standards of governance, compliance, and client service. As this business continues to grow, we are seeking a Governance and Oversight Manager reporting to the Head of Operations to help embed compliance into our day-to-day operations and strengthen our risk management culture.
As a Governance and Oversight Manager, you will support the business in meeting its legal, regulatory, and internal compliance obligations. You will work closely with operational teams and collaborate with Group Compliance and Legal to implement compliance frameworks, coordinate monitoring activities, and promote a strong culture of compliance across the organisation.
Some of the things you'll be doing:

• Support the business in meeting AFSL obligations
• Coordinate and support the business in ongoing compliance with AML/CTF obligations, including transaction monitoring inputs, maintenance of internal reports, and record-keeping.
• Support monitoring and reporting of FIRB-related obligations where applicable and escalate issues to Legal / Group Compliance as required.
• Support FATCA/CRS compliance, including onboarding processes and ongoing monitoring.
• Maintain and support compliance with the Group Compliance Framework, policies, registers, and systems.
• Perform compliance checks to identify potential gaps or issues and escalate findings to Group Compliance.
• Coordinate due diligence and ongoing monitoring of counterparties in accordance with internal policies.
• Review transactions and activities for completeness against regulatory and policy requirements and escalate issues or exceptions.
• Develop and maintain business policies and procedures
• Act as the first point of contact for day-to-day compliance and regulatory queries from the business.
• Escalate potential breaches, suspicious matters, or material compliance issues promptly to Group Compliance and/or Legal.
• Work closely with Group Compliance to support monitoring, reporting, and regulatory engagement activities.
• Support delivery of compliance training to staff as required
• Assist with drafting and maintaining policies and procedures as required.
• Identify and recommend process improvements to reduce compliance risk.
• Monitor regulatory developments (ASIC, AUSTRAC, APRA, FIRB) and assist in embedding changes into business processes in collaboration with Group Compliance.
• Support continuous improvement

What technical skills, experience, and qualifications do you need?

• Degree in Law, Business, Finance, Risk & Compliance or related discipline.
• Minimum 5/7 years' experience in a compliance, risk, or regulatory role within financial services.
• Working knowledge of AFSL obligations and AML/CTF requirements
• Exposure to FIRB and FATCA/CRS (desirable)
• Strong attention to detail and sound judgement.
• Ability to work collaboratively with Operations, Legal, and Group Compliance.
• High ethical standards and strong accountability mindset.

About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.