Manager, Compliance & Conduct Risk

• Location: Sydney

• Type: Permanent, full time

• Hybrid role, Happy to talk flexible working

• Click here to discover what it’s like to be part of QBE Group

The opportunity

We are looking for a Manager, Compliance and Conduct Risk to provide expert advice on both regulatory compliance and conduct risk management.

This role is instrumental in ensuring the business meets both internal and external compliance obligations through strong governance and technical expertise whilst maintaining best practice conduct outcomes for its customers.

As part of the Chief Compliance Officer AUSPAC team, you will play a key role in designing, implementing, and embedding our compliance & conduct strategy, working closely with stakeholders to enhance risk management practices and support regulatory change initiatives.

Your new role

In this role, you will:

• Provide specialist advice and oversight on compliance & conduct risk across AUSPAC.

• Partner with internal stakeholders to embed an effective and robust compliance control environment, solve problems, and drive outcomes.

• Develop and implement methodologies to assess, measure, and report compliance & conduct risks.

• Own, develop, and monitor compliance policies and procedures, ensuring effective implementation.

• Deliver data-driven insights to monitor compliance and conduct risk appetite and drive action.

• Support the implementation of regulatory changes and continuous improvement in complaints management, claims handling, and product governance.

• Support Risk Committees in managing compliance & conduct responsibilities.

• Design and deliver training programs to enhance awareness of compliance risks.

• Work with partners in Line 2 and Line 1 to ensure that regulatory requirements are understood, documented, and substantively met.

About you

To be successful in this role, you will have:

• Strong compliance & conduct expertise with experience embedding robust frameworks, preferably in insurance.

• A problem-solving mindset, focused on delivering practical and effective solutions.

• An ability to communicate compliance concepts in a clear, jargon-free manner. 

• Strong communication and stakeholder management skills, with the ability to influence senior leaders.

• A strategic thinker, able to see the bigger picture while managing day-to-day compliance activities.

• Experience in regulatory change management and large-scale transformation programs.

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen!

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

• Life Leave, supporting the life events we all experience, leaving your annual leave for rest

• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super

• Voluntary super contributions and company matching

• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums

• A range of discounts on insurance products, car hire, hotels, goods and services

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards 

• 2021 LinkedIn Top Employer & HRD Employer of Choice

• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards

• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

• Family Friendly Workplace accredited employer since 2021

Apply now

APPLY NOW and let’s make it happen! 

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected]

Skills:

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.