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The Coca-Cola Company

Manager, Franchise Operations - Malaysia

Posted 8 Days Ago
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Kampung Teluk Menara, Manir, Kuala Terengganu, Terengganu
Mid level
Kampung Teluk Menara, Manir, Kuala Terengganu, Terengganu
Mid level
As the Manager of Franchise Operations in Malaysia, you will lead the alignment of the Coca-Cola system to enhance market performance. Your responsibilities include orchestrating initiatives with bottling partners, overseeing franchise operations, and driving strategic growth agendas, with a focus on sales, marketing, and project management.
The summary above was generated by AI

Location(s):

Malaysia

City/Cities:

Kuala Lumpur

Travel Required:

26% - 50%

Relocation Provided:

Job Posting End Date:

March 19, 2025

Shift:

Job Description Summary:

Position Overview:

Our vision is to love brands, done sustainably, for better shared future. We strive to provide cutting-edge excellence in ingredients, innovation, design and marketing.

As a Manager, Franchise Operations for Malaysia, you’ll lead the orchestration of the Coca-Cola system (between the Operating Unit and the Bottling Company) to drive market performance. You will be responsible for leveraging the brand and commercial plans across all our iconic brands in Malaysia.

We are looking for people that have a passion for Sales, Marketing, Commercial Execution and a strong acumen for Analysis and Project Management.

Function Related Activities/Key Responsibilities:

  • Ensure business results alignment with Operating Unit (OU) and “Bottler”
  • Support the growth agenda for the territory of Malaysia aligned with our OU and system strategy and priorities and driving Malaysia as the top 6 markets in ASP
  • Responsible for orchestrating TCCC’s-network initiatives and securing bottling partners’ alignment and flawless execution.
  • Raise the bar and drive ambition of Malaysia to become the next top 40 markets
  • Jointly with the Singapore-Malaysia Franchise Operations Senior Director; lead the implementation of Coca-Cola Company’s vision, with strong connections internally and externally, able to identify business opportunities and translate them into concrete actions with an agile and effective decision making. 
  • Manages and articulates the day-to-day operations of the franchise; working very closely with the Frontline teams. Co-Leads localization of plans; monitors evolution of key indicators to achieve Business Plan objectives (e.g. share, transaction, Revenues, volume);
  • Leads communication flow between Bottler and KO concerning priorities, programs, address market issues and performance; cooperates with bottler to ensure local relevance and alignment with overall business; reviews and implements revenue growth opportunities/solutions. 

Related Work Experience:

  • +3 years within the Coca-Cola System or FMCG in a franchise model or equivalent; where leading through influence play a key role.  
  • FMCG Industry: Commercial and Project Management experience.

What We Can Do for You

  • Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.
  • Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day.

Functional Skills:

  • INFLUENCING / NEGOTIATION
  • ANALYTICAL THINKING AND PROBLEM SOLVING
  • COMMERCIAL PLANNING & ACUMEN
  • PROCESS MANAGEMENT AND COLLABORATION
  • CHANNEL OPERATIONS

Skills:

Business, Business Opportunities, Communication, FMCG Industry, Franchising, Negotiation, Taking Initiative

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

Top Skills

Business
Communication
Fmcg Industry
Franchising
Negotiation

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