Lead day-to-day operational management and delivery of key client Loyalty programs. Use data and dashboards to identify performance issues, define business requirements, recommend actions, and drive revenue growth while partnering with cross-functional teams and stakeholders.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management (18-months)
Overview:
The Mastercard Loyalty Team is looking for a Product / Program Manager (18-months contract) to develop and execute Key Client Loyalty program strategies that align with organizational goals, while fostering strong relationships with key stakeholders. The ideal candidate is passionate about Loyalty, highly motivated, intellectually curious, and possesses an entrepreneurial mindset.
Role:
Take a data-driven approach to product enhancements, identifying opportunity areas for our customers and the day-to-day operational management of key Loyalty programs • Understand Mastercard's business model and take key financial or commercial factors into consideration to positively influence revenue delivery and cost efficiency• Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions to support our customers• Take accountability for the delivery of key customer Loyalty Program and Services• Leverage data & dashboards to quickly identify Program performance challenges, making recommendations on proposed action plans• Participate in cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Program objectives• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences• Lead by example with hands-on approaches to demonstrate product management excellence and share best practices• Demonstrate and drive Mastercard Way behaviours through their behaviour, (e.g. customer and stakeholder interactions)
In this client-facing position, you will: • Partner with the Director, Product Management to identify business opportunities, solve problems, and deliver solutions. • Identify opportunities to grow your customer portfolio. • Take responsibility for driving revenue.
All About You
The ideal candidate for this position should: • Undergraduate degree with work experience in Loyalty Rewards programs or product management. Experience in Merchant Loyalty Rewards programs ideal. • Experience managing clients or internal stakeholders • Experience managing tasks or workstreams in a collaborative team environment • Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment • Always look for potential solutions to solve problems • Have a clear mission that focuses on the attention of the customer's needs
Corporate Security Responsibility:
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management (18-months)
Overview:
The Mastercard Loyalty Team is looking for a Product / Program Manager (18-months contract) to develop and execute Key Client Loyalty program strategies that align with organizational goals, while fostering strong relationships with key stakeholders. The ideal candidate is passionate about Loyalty, highly motivated, intellectually curious, and possesses an entrepreneurial mindset.
Role:
Take a data-driven approach to product enhancements, identifying opportunity areas for our customers and the day-to-day operational management of key Loyalty programs • Understand Mastercard's business model and take key financial or commercial factors into consideration to positively influence revenue delivery and cost efficiency• Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions to support our customers• Take accountability for the delivery of key customer Loyalty Program and Services• Leverage data & dashboards to quickly identify Program performance challenges, making recommendations on proposed action plans• Participate in cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Program objectives• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences• Lead by example with hands-on approaches to demonstrate product management excellence and share best practices• Demonstrate and drive Mastercard Way behaviours through their behaviour, (e.g. customer and stakeholder interactions)
In this client-facing position, you will: • Partner with the Director, Product Management to identify business opportunities, solve problems, and deliver solutions. • Identify opportunities to grow your customer portfolio. • Take responsibility for driving revenue.
All About You
The ideal candidate for this position should: • Undergraduate degree with work experience in Loyalty Rewards programs or product management. Experience in Merchant Loyalty Rewards programs ideal. • Experience managing clients or internal stakeholders • Experience managing tasks or workstreams in a collaborative team environment • Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment • Always look for potential solutions to solve problems • Have a clear mission that focuses on the attention of the customer's needs
Corporate Security Responsibility:
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Similar Jobs at Mastercard
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead analytics workstreams for clients by designing and implementing data-driven solutions, analyzing large datasets, synthesizing findings into recommendations, developing client presentations, managing stakeholders, mentoring junior consultants, and contributing to solution development and project management.
Top Skills:
Python,R,Sql,Sas,Hadoop,Impala,Hive,Pyspark,Tableau,Power Bi,Microsoft Word,Microsoft Excel,Microsoft Powerpoint
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Provide commercial legal support to Mastercard Services across Asia Pacific: draft, structure and negotiate complex services and SaaS agreements; advise on IP, data privacy, indemnities, liability and regulatory issues; partner with regional and global teams and business stakeholders; maintain templates and playbooks; manage outside counsel; use AI to drive efficiencies; and support regional initiatives and colleagues.
Top Skills:
Ai,Saas
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The Director of Loyalty Strategy Consulting Sales will drive business growth, manage client relationships, and tailor loyalty services for financial institutions in APAC.
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.
