Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
Job Description- 18‑month full‑time fixed‑term role based in Mascot, Sydney
- Lead the delivery of a high-profile crew training program within Flight Operations at Qantas.
- Play a key role in embedding sustainable, compliant processes for long-term success.
Are you ready to play a central role in shaping the future of Flight Operations? We’re seeking a proactive and experienced Manager Programs, Flight Operations to lead the governance, coordination and delivery of crew training programs. This is a unique opportunity to drive strategic change, ensure regulatory alignment, and embed sustainable, compliant processes that will have a lasting impact on our business.
What you’ll be doing:
- Oversee the end-to-end delivery of the crew training programs, integrating workstreams across Cabin Crew, Flight Training, Workforce Planning, Systems, Policy and Regulatory Affairs.
- Manage program governance, planning, risk, reporting and stakeholder engagement to ensure all remediation activities are delivered in line with CASA‑approved plans and timeframes.
- Act as a key liaison between Flight Operations, business partners and regulatory leads, supporting engagement with CASA and ensuring readiness for regulatory feedback and audits.
- With the support of a Change Manger, ensure change management and business readiness activities are in place to enable, new training and checking processes to be embedded into business-as-usual operations.
- Identify and resolve roadblocks, escalate risks and issues, and ensure program objectives are met.
- Champion best practice project management, transformation and continuous improvement disciplines.
What you’ll bring:
- Extensive and proven experience in program or project management, ideally within aviation, safety‑critical, or highly regulated environments.
- Strong project management expertise, with a track record of delivering complex, multi‑stakeholder programs.
- Excellent communication and stakeholder engagement skills, with the ability to influence and align diverse teams.
- Proven ability to plan, prioritise and execute projects effectively, ensuring clear milestones, governance and readiness.
- High‑level analytical and problem‑solving skills, with a practical approach to overcoming challenges and driving outcomes.
- Experience in change management and embedding sustainable processes.
- Tertiary qualifications in business or a related field (or equivalent experience).
Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.
If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.
Applications close: Sunday 3 May 2026
Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
