Job Requisition ID #
Position Overview
The Territory Renewal Manager focuses on supporting Value-Added Distributors and is responsible for driving, forecasting, and closing subscription renewals in conjunction with partners and directly with customers. Furthermore, the role is also responsible for identifying and creating expansion opportunities. This role works primarily through direct customer engagement, collaboration with partners, and alignment with Channel Sales teams. In addition, this role focuses on identifying and mitigating renewal churn risk and ensuring the delivery of irresistible customer experiences together with distributors and partners.
Responsibilities
Lead the activities of renewals team, including hiring, coaching, developing talent, enforcing team norms, fostering team culture and managing performance
Responsible for leading team to exceed assigned quotas and meeting KPIs
Delivers timely and accurate forecasting and pipeline information
Lead team to maximize renewal rates and drive growth through expansion opportunities
Direct Renewal Executivess to collaborate with partners to capture renewal pipeline information and business trends
Provide insight to internal organizations on business trends, customer needs, product requirements and business opportunities
Participate and lead various projects
Report to senior management on operating metrics, key results, and initiatives
Partner with leaders of sales teams, the reseller partner ecosystem, technical support, client services, and others to drive high renewal rates and growth through expansion opportunities
Ensure CRM tools and Autodesk methodologies are leveraged to process and track opportunities
Encourage innovation by exchanging new ideas to improve operation and efficiency within Commercial Customer Success and extended teams
Set team expectations to drive high-level customer satisfaction and experience to ensure continued customer adoption of Autodesk products
Minumum Qualifications
8+ years sales/renewals experience
Experience negotiating $1M+ complex sales/renewals deal
Working knowledge of SFDC
The Ideal Candidate
Complexity: You will resolve complex issues and create solutions
Negotiation: Undertake complex negotiations with customer and partners
Planning: Contributing to building the customer plan and realizing the customer goals
Fluent languages spoken and written: Chinese & English
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales
Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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