Manager Social Impact and Inclusion

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down. 

About the role 
 

We are seeking a Manager, Social Impact & Inclusion to help lead and strengthen our approach to social impact, inclusion and social value,  ensuring our efforts are purposeful, credible and deliver real outcomes. This is a high‑impact role working at both a strategic and delivery level, influencing how we measure, govern and advance social outcomes across our business.

Reporting to the Director, Social Impact, you’ll play a key role in shaping and governing Transurban’s social impact agenda. You’ll lead the evolution of our social impact framework, strengthen reporting and assurance, and support initiatives that improve social and financial inclusion for customers and communities.

As our Manager Social Impact & Inclusion you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work. 

Day-to-day, you will: 

• Lead the ongoing development and implementation of Transurban’s social impact framework
• Establish strong governance, reporting and assurance mechanisms and build and manage a robust approach to social impact reporting
• Monitor regulatory, industry and assurance requirements and adapt approaches as needed
• Support the development of Transurban’s social inclusion and advocacy framework
• Build strong relationships with external networks, industry bodies, inclusion advocates  and community stakeholders
• Contribute to internal communications and capability uplift across the business
• Contribute to the creation of a First Nations strategy aligned to business and community expectations
• Bring social impact case studies and insights to life internally and share insights and emerging trends internally to build organisational capability
• Partner with Customer teams on inclusion‑focused initiatives such as hardship and affordability programs and help embed social value considerations into core business decision‑making

This role will suit someone with a curious mind and transferrable skills and experiences, including: 

• Significant experience in social impact, inclusion or social value roles with the ability to balance strategic thinking with practical delivery
• Tertiary qualifications in communications, public relations, commerce, business or a related field (or equivalent experience)
• Demonstrated experience working in complex environments and ability to influence across diverse stakeholder groups
• Knowledge of social impact frameworks, measurement and reporting standards
• Strong analytical and critical thinking capabilities
• Understanding of financial and social exclusion issues
• Excellent written and verbal communication skills
• Proven ability to build trust and credibility with internal and external stakeholders
• Strong planning and organisational skills

If you meet some of these requirements, but not all, we encourage you to submit your application. 

With a career at Transurban, you’ll enjoy a range of benefits, including:  

• A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year  
• 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well
• Learning and development opportunities to support your career interests 
• Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more 
• Share offers and insurance benefits 
• Social activities, community give-back programs and paid volunteer days 

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.  
 

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns. 

We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on [email protected].  

Ready to help us keep cities moving? Apply today. 

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