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Commonwealth Bank

Manager - Systems Performance Data

Posted 11 Days Ago
Be an Early Applicant
Sydney, New South Wales
Senior level
Sydney, New South Wales
Senior level
The Systems Performance & Reporting Manager will oversee the key audit system, manage process optimizations, collaborate with cross-functional teams to enhance user experience, and contribute to the strategy of Group Audit. Responsibilities include maintaining documentation, supporting operational performance monitoring, and assessing emerging technologies for system improvements.
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An exciting opportunity has arisen in the Group Audit and Assurance team to join on an initial 12 month contract as a Manager, Systems Performance and Reporting. 

 
“At CommBank we are proud to support flexibility, let’s discuss what this means for you”

The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers’ needs. Group Audit and Assurance (GA&A) are the internal audit function for the Group. Their primary purpose is to provide independent and objective assurance of the effectiveness of the Groups risk management, controls and governance processes.

GA&A have increased focus on assurance and advisory deliverables, that create better risk coverage across the Bank for all Three Lines of Accountability. With global-best digital tools that harness the power of data, analytics and AI, GA&A are delivering smarter, faster and safer outcomes to address current and emerging risks and provide better assurance outcomes for our customers and community. GA&A was recognised as an ABA100 winner for both Risk Management and Business Innovation in The Australian Business Awards 2023.

See yourself in our team

This role reports directly to the Senior Manager, Systems Performance & Data within the Chief Operating Office team.

Your manager once removed is the Executive Manager, Operations & Professional Practices.

The GA&A Chief Operating Office is responsible for driving best-in-class audit practices by driving operational excellence and adoption of innovative audit techniques and maintaining a high quality, straight forward audit methodology.

You will drive process and performance optimisation through Audit Operational processes, systems maintenance, and continuous improvement initiatives.
Some of the key areas you will be providing support include:

As the Systems Performance & Reporting Manager, you’ll play a pivotal role in ensuring the smooth functioning of the GA&A enablement function.

Your responsibilities will include, but not limited to, the following:

  • Manage GA&A key audit system (OpenPages - RiskInSite), ensuring effective and efficient functioning including requirements identification, system structure development, user acceptance testing, performance monitoring, issue resolution, supporting enhancements and continuous improvement
  • Collaborate with cross-functional teams to enhance user experience and streamline support processes. This includes partnering users, developers, group IT teams, technology vendors, and experts to drive innovation, automation, and efficiency through technology
  • Support key enablement activities including operational performance monitoring, maintain internal dashboards and trackers, resolving helpdesk queries and reporting requirements
  • Develop and maintain documentation of systems and processes, ensuring adherence to regulatory requirements and internal policies
  • Contribute to the overall strategy and culture of Group Audit including Scaling Global Best Digital solutions, fostering Agile ways of working, and Innovation initiatives
  • Identify and assess emerging technologies and trends, evaluating their potential impact on the bank's systems and operations, and making recommendations for their adoption
  • Role model CBA’s Group values (Courage, Care and Commitment) and inspire others to demonstrate these

We're interested in hearing from people who value

  • Strong audit experience and working knowledge of Open Pages – RiskInSite
  • Hands-on expertise in systems management, operations, or related fields; and proven track record of implementing innovation, automation, and continuous improvement deliverables
  • Experience in Risk Management, demonstrated through a proactive risk mindset and disciplined operation of process and controls 
  • Strong problem-solving skills, collaborative solutions focus, and data-driven decision making
  • Strong communication and interpersonal skills, with the ability to communicate effectively with both technical and non-technical stakeholders
  • Exposure to Internal Audit in a global Banking environment is highly regarded
  • Tertiary Qualifications – hold a tertiary qualification in Technology, Accounting and/or Finance, or an equivalent business-related discipline

If you would like to hear more about this role, please Apply!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 18/12/2024

Top Skills

Openpages
Riskinsite
HQ

Commonwealth Bank Sydney, New South Wales, AUS Office

Sydney, New South Wales, Australia

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