Lead and coach a showroom sales team, drive individual and team sales targets, resolve customer complaints, implement sales strategies, maintain showroom standards, and ensure compliance with visual merchandising and safety policies. The role also focuses on customer satisfaction, operational excellence, team development, and sales performance in a luxury furniture retail environment.
Company Description
As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.
For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 110 showrooms across Australia and New Zealand, with exciting plans for further expansion in 2025.
Join an iconic Australian retail organization and be part of an international ASX-listed company that values career development in a supportive team environment.
What We Offer:
- Competitive salary with generous uncapped commission.
- Continuous training and career development opportunities.
- A supportive team environment that values innovation and improvement.
We are looking for a passionate and dynamic Manager In Training for our Marsden Park Showroom to lead, coach, and inspire the sales team to achieve individual and team sales targets.
In this role, you will create a positive and motivating environment while ensuring operational excellence in your showroom.
Key Responsibilities:
- Lead and develop the showroom sales team, fostering a culture of positivity and collaboration.
- Drive sales performance by utilizing your expertise in customer service and product knowledge.
- Ensure timely resolution of customer complaints and adherence to company policies and procedures.
- Collaborate with the Regional Sales Manager to develop and implement strategies that maximize sales and enhance customer satisfaction.
- Maintain showroom standards, ensuring compliance with visual merchandising and safety regulations.
- Previous sales experience, ideally selling furniture or high-value items such as jewellery, cars, bedding, luxury goods / travel, etc.
- Strong interpersonal skills with a positive attitude and a growth mindset.
- Excellent organizational abilities and a proactive approach to problem-solving.
- Commitment to coaching and developing team members for success.
If you’re ready to make a significant impact in a thriving organization, we want to hear from you!
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