At Bailey Nelson, we’re on a mission to change how people see the world and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast.
We’re looking for a Manager in Training to join our Flagship Pitt St, Sydney CBD store! This is your chance to help lead a passionate team, deliver exceptional customer experiences, and make a real impact.
Why this role is a game changer
As a Bailey Nelson Manager in Training (MIT), you won’t just support the store, you’ll help run it. You’ll play a key role in delivering seamless, joy-filled customer experiences, from clinic to frame styling to final dispense. This is more than a job, it’s your pathway to running your own store.
You’ll:
- Support with store operations (including running the store 2 days a week)
- Support the Store Manager & Optometrist to drive performance
- Own the customer journey and make every interaction exceptional
What’s in it for you
- OTE $90,000 (Base + Super + Monthly + Annual Bonus + Profit bonus) (monthly & annual incentives)
- Fast-track to leadership - Your own store in 6-12 months
- Real career growth - New stores opening across AU & NZ in 2026
- Hands-on training - Learn optical dispensing + leadership skills
- Mentorship that matters - Coaching from Store, Regional & Area leaders
- Build your own customer base – With strong local marketing support
- 2 free pairs of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!
What we’re looking for
- Retail, Hospitality, or Optical Leadership Experience: Proven experience at a supervisor or management level within a fast-paced retail, hospitality, or customer-centric environment
You know how to lead from the front, manage shifts, and keep a team motivated - Values-Driven & Grounded: Someone who aligns perfectly with our culture and values - down to earth, tight knit and constantly striving to improve
- Commercial Acumen & Sales Drive: Proven experience at a supervisor or store management level, with a track record of smashing sales budgets and driving retail KPIs (Multipairs, ATV, Conversion)
- Exceptional Customer Service Skills: A passion for delivering world-class optical experiences, mastering the customer journey, and prioritising the customer above all else
- Natural Leadership & Accountability: Experience running daily store operations, managing rosters, and taking full ownership of store performance. You lead by example and love coaching and upskilling team members
- An Aspiring Store Manager: A driven retail leader with the ambition and resilience to upskill and step into a BN Store Manager role within 6–12 months
- Available to work full time 38 hours, Sunday–Thursday roster
This is your chance to step into an exciting role, elevate your leadership career, and be part of a brand that’s growing fast.
Ready to frame your future? Apply now.
Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.
