Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.
The Opportunity
As Manager, Web Content, you will oversee the creation, maintenance, and optimisation of digital content across Cochlear’s global web properties and campaign landing pages. Reporting to the Director, Digital Production, you’ll combine strategic leadership with hands-on expertise in content management systems (CMS) to ensure our websites are accurate, compliant, and aligned with brand standards.
Your responsibilities include:
- Lead Global Content Authoring: Manage a team of content authors to build and update web pages, microsites, and landing pages across multiple markets and languages.
- Content Governance & Compliance: Implement best practices for accessibility (WCAG), responsive design, and regulatory compliance using enterprise CMS (Sitecore).
- Campaign Execution: Collaborate with marketing and design teams to deliver high-performing landing pages and digital assets for global campaigns.
- Cross-Functional Collaboration: Partner with Digital Experience, IT, and regional marketing teams to ensure consistency and scalability.
- Team Leadership: Coach and develop a high-performing team, fostering a culture of quality and continuous improvement.
About You. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:
- Experience: 7+ years in web content management or digital production, with 3+ years in leadership roles.
- Strong people leadership experience managing high performing and ambitious international teams.
- Technical Skills: Expertise in enterprise CMS (preferably Sitecore), accessibility standards, and SEO principles.
- Project Management: Ability to manage complex, multi-market web builds and deliver on tight timelines.
- Collaboration: Strong communication skills and experience working in global, matrixed organisations.
- Ideal candidates will have experience in regulated industries (healthcare or medical devices), familiarity with web analytics, and a track record of driving workflow improvements.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
How we recognise your contribution
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
