It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description
In this role, you will:
Develop deep knowledge of assigned locale and become the go-to source for all information relating to local trends and market dynamics for internal and external partners, including making contributions to market strategies for assigned locale and similar markets
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Build and maintain partner relationships in assigned product and locale to meet and exceed assigned goals
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Be responsible for Traveloka's key accounts in assigned locale
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Analyze and utilize data to provide recommendations and consultations to identify and take actions on strategic opportunities in assigned locales
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Develop and sustain strong strategic partnerships by providing insights and high-quality consulting services to relevant partners
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Represent Traveloka in assigned locales, and establish key relationships with local authorities and influencers, including but not limited to tourism boards/bureau, associations, and conferences
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Fully own assigned product and locale, and use comprehensive understanding to provide input to senior management and officers to develop solutions and improve process effectiveness and scalability
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Spearhead projects in assigned locales, including but not limited to specific campaigns or partnerships
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Ensure customer conversions through providing optimum supply offerings from partners
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Implement scalable strategies and programs to ensure Traveloka's high standards of services to partners for customers
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Maintain a baseline understanding of dashboards, technical integration process, and various software used to provide the appropriate support to partners
Requirements
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Bachelor's degree in from reputable universities
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4+ years of experience in new sales, account management, customer success and partner support. Experience in hospitality, travel or technology industry is preferable.
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Proven understanding of market management / development, in the assigned locale.
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Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments.
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Excellent analytical skills and ability to interpret complex data to drive decision-making.
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Excellent communication and presentation skills in English and assigned locale language, and ability to communicate effectively with clients via phone, email, and in-person, with the ability to present ideas and influence stakeholders effectively.
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Strong project management skills, with the ability to manage multiple initiatives simultaneously and deliver results within deadlines.
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Demonstrate ability to collaborate effectively with cross-functional teams and stakeholders at all levels.
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A quick learner to absorb new knowledge in the fast-changing and dynamic industry, and synthesize learnings into strategic growth levers that generate tangible business impacts.
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Passionate about travels and making travels convenient for all diverse interests.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Traveloka Sydney, New South Wales, AUS Office
11 York Street, Sydney, New South Wales, Australia, 2000