Marketing Associate - Travel

Responsibilities

• Responsible for supporting Event Managers in managing all travel logistics and bookings for HCPs: flights, accommodation, transfers all whilst adhering to compliance guidelines for HCP interactions.
• Ownership of all scheduling and communication with the travel agency  
• Build a strong working relationship with travel agency to ensure optimal service levels.
• Effective communication with key internal and external stakeholders.
• Administration throughout the travel process such as: adhering to compliance regulations and requirements, expenses, raising PO’s, creating itineraries, managing enquiries and where necessary updating event management timelines, checklists, and budgets.
• Gather, assess, and utilise feedback and lessons learnt to improve event management activities and recurring events.
• Building registration sites, surveys, and communications via the preferred event management platform CVENT.
• Support the team with key projects: management of surgical facility contracts, manage the events calendar, co-ordinate monthly highlights report, co-ordination of supplier and venue master listing, assist with large events

Key skills:

• Excellent time management skills are a must – this role will have a large degree of juggling priorities and problem solving
• Ability to prioritise work and keep detailed, accurate records
• Strong interpersonal skills including communication (via phone, email and instant messaging)
• Communication, negotiation and co-ordination skills are required to liaise with internal and external colleagues and service providers
• Must be capable of learning and adapting to the use of systems and processes 
• Be a team player, with excellent administration and communication skills
• Strong written and stakeholder management skills
• High degree of autonomy, ability to use initiative and work with a minimum of guidance and direction.
• High level computer skills with proficiency in Microsoft Office applications particularly Word, Excel and PowerPoint
• Ability to work well in a fast-paced environment and under pressure with a proactive and solution-oriented approach to problem-solving.

Desirable Requirements (eg: skills, experience, qualifications):

• Bachelor’s degree or equivalent qualification by degree and related work experience
• 1+ years of office experience
• Prior experience in booking travel would be beneficial, but not necessary