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Vanguard

Marketing Manager, Growth and Retention

Reposted 3 Days Ago
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In-Office
Melbourne, Victoria
Senior level
In-Office
Melbourne, Victoria
Senior level
As the Marketing Manager, you will develop and execute adviser marketing campaigns, drive growth and retention strategies, analyze campaign performance, and collaborate with teams to enhance adviser engagement.
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About Vanguard 

More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to protect, and no profits to generate for outside owners.  

 

Today, Vanguard is one of the world’s largest investment management companies, serving more than 50 million investors worldwide. For more than 25 years Vanguard Australia has been supporting individual investors, financial advisers, and superannuation members to achieve their long-term financial goals.  

Team and Opportunity
We are seeking a dynamic and experienced Marketing Manager to join our Growth and Retention marketing team at Vanguard Australia.
Working within a high-performing team, you will be responsible for the delivery of impactful marketing campaigns and initiatives that drive growth within our adviser segment. The ideal candidate will have a strong background in B2B growth and retention campaigns, sales enablement, and nurture journeys.
In this role, you will have a meaningful opportunity to shape how advisers engage with Vanguard and influence the trajectory of a strategically important segment. Success in your first 6–12 months will include delivering high-impact campaigns, elevating the adviser experience, and building strong cross-functional partnerships.
If you’re passionate about creating innovative marketing solutions, have a track record of driving results, and thrive in a fast-paced environment, we’d love to hear from you.

Responsibilities:

  • Develops and executes adviser marketing campaigns and programs that drive demand and increase market share. Collaborates with cross-functional teams including the broader Marketing, Sales, and Product teams, to align adviser marketing initiatives with business objectives and sales targets.
  • Executes growth and retention marketing strategies to engage advisers at each stage of the customer journey. Creates personalised and automated campaigns to drive share of wallet and retention of advisers.
  • Tracks and measures performance of campaigns, and initiatives, conduct PIRs to continuously improve performance and impact of these activities.
  • Leverages data and analytics to track and analyses key performance metrics related to adviser marketing initiatives, and marketing ROI.
  • Partners closely with Sales team and develops a strong understanding of the Adviser segment to effectively leads initiatives to support the team with the resources, content and events they need to effectively engage with adviser prospects and clients.
  • Strong understanding of risk and compliance help to maintain control, compliance, audit, and legal requirements in adviser marketing strategies. Maintains an appropriate level of technical marketing and business knowledge to support program implementation.
  • Participates in special projects and performs other duties as assigned.

Qualifications/Skills:

  • Bachelor's’ degree in Marketing, Business Administration, or related field
  • 6+ years of experience in B2B marketing roles, with a proven track record of driving results and achieving revenue targets.

Skills & Attributes:

  • Deep understanding of digital marketing principles, strategies, and tactics, including demand generation, sales enablement, lifecycle marketing, nurture journeys.
  • Strong problem-solving skills and ability to think creatively.
  • Experience working with CRM and marketing automation platforms (e.g., Salesforce, Marketing Cloud, Marketo or similar)
  • Strong communication skills, both written and verbal, with the ability to articulate complex ideas and concepts in a clear and compelling manner.
  • Demonstrated ability to influence stakeholders and guide cross-functional decision-making
  • The ability to leverage data and insights to drive decision-making and optimise marketing performance.
  • Growth mindset, and commitment to continuous learning.
  • Excellent collaboration skills to work effectively with cross-functional teams.

 

Inclusion Statement 

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” 

 

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. 

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose. 

 

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. 

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Top Skills

Marketing Cloud
Marketo
Salesforce

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