As our new Marketing Manager, you’ll be a strategic individual contributor responsible for leading the development and execution of high-impact marketing programs that drive customer loyalty, product utilization, and revenue growth across Australia and New Zealand. You’ll play a pivotal role in transforming veterinary care by embedding IDEXX’s innovative diagnostics and software into everyday workflows—without direct reports, but with strong influence across cross-functional teams.
You will:Design and manage customer retention and loyalty programs that deliver measurable business outcomes.
Collaborate with regional and global stakeholders to align marketing initiatives with commercial priorities.
Lead end-to-end program execution—from strategy and communications to adoption and performance tracking.
Provide tools and support that help veterinary professionals integrate IDEXX solutions into their practice management systems.
Monitor ROI, adjust strategies, and ensure continuous improvement based on customer and market feedback.
You’re a strategic and hands-on marketer who thrives in a fast-paced, matrixed environment and knows how to turn insights into action.
7+ years’ experience in marketing or customer programs, ideally in healthcare, animal health, or related industries.
Proven success in designing and delivering loyalty or utilization programs.
Strong project management and analytical skills to drive performance and ROI.
Excellent communication and stakeholder engagement abilities across regional and global teams.
A Bachelor’s degree in Marketing, Business, Communications, or a related field
Proficiency in CRM systems, marketing automation, and multi-channel marketing tools.
It’s a critical part of how we deliver on our purpose. Whether you’re looking to grow your career or deepen your expertise in a role that truly matters, IDEXX offers the support, flexibility, and recognition to help you thrive. When you join IDEXX, you’ll find yourself in a dynamic environment where you’re encouraged to be yourself, innovate, and grow. We offer
Flexibility: Work on-site, hybrid, or fully remote
Supportive Culture: Be part of a team that values growth, collaboration, and innovation
Impact: Help veterinary professionals deliver better care through cutting-edge diagnostics
Global career development opportunities
Bring your pet to work!
Competitive annual bonus scheme and compensation review
Reward and Recognition Program
Enhanced bereavement leave for family and pets
Free wellness programs and health reimbursements
Discounts on pet products and diagnostic testing
Tenure recognition with bonus payments and extra leave
Paid volunteer days and charity support through our One IDEXX program
We’re proud of the work we do because it matters. As a global leader in diagnostics and innovation, we help keep pets healthy, ensure safe water, and support sustainable farming. With customers in over 175 countries and a team of 10,000+ people, we’re united by a shared purpose and a culture that values learning, respect, and impact.
Let’s pursue what matters — together.
IDEXX is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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