Marketing Operations Lead

About the role 
 

We're seeking a Lead, Marketing Operations to support the coordination, governance and ongoing operation of marketing and campaign processes across Transurban's exciting new Linkt Rewards loyalty ecosystem.

You'll join a newly established and fast-moving business unit on an ambitious journey to build Australia's first automotive-focused loyalty program — where your work will directly shape how the team operates and delivers for members.

As our Lead, Marketing Operations, you'll contribute to lasting and positive changes that shape the future of our cities and communities. It's meaningful, challenging and exciting work.

Day-to-day, you will: 

• ·       Act as the central coordination point for campaign intake, scheduling and workflow across Marketing, Creative and MarTech teams
• ·       Maintain and support the marketing and customer contact calendar, enabling visibility and alignment across Rewards and Linkt teams
• ·       Help teams follow agreed QA, governance and approval processes, and support continuous refinement as the program matures
• ·       Connect Marketing, MarTech and Analytics teams to ensure data inputs, targeting and measurement needs are understood early
• ·       Partner with Program Marketing to support delivery of key campaigns, launches and go-to-market activity
• ·      
  Reinforce consistent ways of working through coaching, documentation and practical support

This role will suit someone with a curious mind and transferrable skills and experiences, including: 
 

• ·       Experience in marketing operations, campaign delivery or program coordination, ideally in a digital B2C or loyalty environment
• ·       Strong stakeholder management skills — able to connect and align teams across Marketing, MarTech, Analytics, Creative and beyond
• ·       Experience maintaining campaign calendars, contact plans and operational cadences across multiple teams
• ·       A process-driven mindset with strong attention to detail and the ability to juggle shifting priorities in a fast-moving environment
• ·       Confident communicator who can guide teams through ambiguity and embed new ways of working through coaching and practical support

If you meet some of these requirements, but not all, we encourage you to submit your application. 
About Transurban
At Transurban, we show up with an open mind and a focus on what matters. Here, your work shapes real-world outcomes.
Every day, we step into our customers’ shoes to understand what creates the most value for them on and off the road.
Through smart technology and continuous innovation, we’re redefining how roads and infrastructure connect communities, and make our cities safer, easier, and more efficient.
With us, you’ll learn, grow, and broaden your skills through purposeful work. And together we are guided by our purpose to “Be the link between people, places and progress”.
With a career at Transurban, you’ll enjoy a range of benefits, including:  

·   

• A range of flexible working options
• 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, available for the duration of the contract, with Superannuation paid during unpaid leave as well 
• Learning and development opportunities to support your career interests
• Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more 
• Social activities and groups

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.  
 

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns. 

We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability.

Ready to take on your next challenge? Apply today. 

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