Master Data Lead

Who are we?

On any given day, 2.5 billion people globally use Unilever products to feel good, look good and get more out of life. Many of our brands are well-known, household staples and old-time favourites including Dove, Rexona, Lynx, Vaseline, OMO/Persil, Surf, TRESemmé, and Continental. 

We have a long tradition of being a progressive, responsible business. It goes back to the days of our founder William Lever, who launched the world’s first purposeful brand, Sunlight Soap more than 100 years ago, and it’s at the heart of how we run our company today. In 2022 Unilever Australia & New Zealand became a Certified B Corporation™ (B Corp), joining a growing network of organisations committed to galvanising a stronger, more inclusive, equitable and regenerative economy for all.  

A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity and is pioneering flexibility. There’s no better time to join our team! 

Job Purpose

The Master Data Lead (ANZ) is accountable for the governance, quality, and enablement of product, customer, and pricing master data supporting innovation, range changes, customer execution, and business‑as‑usual operations across Australia and New Zealand.

The role ensures that master data is accurately created, modified, approved, and communicated throughout its lifecycle, enabling speed to market, revenue accuracy, customer satisfaction, and regulatory confidence.

The Master Data Lead acts as the ANZ authority on master data governance, including oversight of master data processes executed by Global Customer Hub teams, and serves as the senior escalation point for master‑data‑related risks impacting business performance.

Key Responsibilities

Master Data Governance & Quality

• Own governance of product, customer, and pricing master data across the ANZ business

• Define and enforce standards for master data creation, modification, approval, and communication

• Ensure alignment between ANZ requirements and globally managed master data processes, including those operated by Global Customer Hub teams

• Act as escalation point for data integrity, pricing accuracy, customer setup, or compliance risks

Customer & Pricing Master Data

• Govern customer master data to ensure accurate customer setup, hierarchy, and commercial enablement

• Govern pricing master data in partnership with CSP, Finance, and global stakeholders

• Ensure customer and pricing changes are controlled, traceable, and clearly communicated to downstream systems and business users

Innovation & Change Enablement

• Own and continuously improve the innovation master data workflow, ensuring timely and accurate creation of product, customer, and pricing master data to support innovation and range change delivery

• Partner with R&D, CSP, Planning, Finance, and Supply Chain to ensure master data is locked, validated, and fit for purpose at critical business milestones

• Identify and resolve systemic data bottlenecks impacting speed to market

Operational Leadership

• Provide operational oversight of ANZ Master Data Management & CD Business Services delivered through offshore and third‑party teams, setting priorities, standards, and ways of working, and ensuring delivery against agreed SLAs and KPIs

• Govern service delivery performed by Global Customer Hubs and third‑party providers, ensuring clear accountability and effective issue resolution

Cross‑Functional & Global Enablement

• Act as the ANZ point of contact for master data topics with Global Customer Hub teams, UniOps, and technology partners

• Ensure clear governance boundaries and effective hand‑offs between local and global teams

• Support customer execution, ecommerce, and regulatory requirements through strong master data foundations

Continuous Improvement & Transformation

• Drive future‑focused transformation of master data governance and processes, including the responsible adoption of automation and AI‑enabled capabilities to improve data quality, speed, and control

• Lead sustainable improvements that reduce manual effort and operational risk

People & Knowledge Leadership

• Build resilience in ANZ master data capability through strong documentation, standards, and governance

• Ensure effective knowledge transfer to reduce key‑person dependency

• Coach stakeholders to improve data literacy and upstream data quality behaviours

What you'll bring

Essential

• Strong experience in master data management across product, customer, and pricing domains

• Proven experience governing end‑to‑end master data processes in a complex enterprise environment

• Experience working with globally distributed teams or shared service models

• Ability to balance strong governance with commercial pragmatism.

• Confident stakeholder engagement across R&D, Supply Chain, Finance, and Customer teams

Desirable

• Exposure to enterprise ERP‑driven master data environments.

• Experience with automation or AI‑enabled approaches in data, governance, or process improvement contexts.

• Experience working with third‑party or outsourced delivery partners.

What awaits you at Unilever?

The core of Unilever’s culture is captured as Human, Purposeful, Accountable. You will be joining a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do and celebrates your success.

This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally. You will also benefit from amazing discounts on external company products, attractive employee referral reward program amongst other benefits.

This is a great opportunity to work within an iconic and global organization. We have gained our reputation as one of the world's most admired employers by providing an environment where individuals can achieve their goals, both professionally and personally.

Make no mistake we expect a lot from our people as they do of us. So, if you can rise to the challenge, don't waste any time - apply now!

Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.

This means we encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, Māori and Pacific Peoples, and people with disabilities.

At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! We encourage you to advise us at the time of your application if you require any reasonable adjustment so that we can support you through your recruitment journey.