Big things are happening in the Sydney CBD - and we’re just getting started. We have bold plans for the heart of the city, starting with something truly special: a POP concept reimagined. Opening in Martin Place, this elevated, design-led space will bring MECCA to one of Sydney’s most iconic and high-energy precincts. Surrounded by a dynamic mix of professionals, locals and visitors, it’s the perfect setting to deliver our signature service and unforgettable in-store experiences.
Martin Place is a fresh expression of MECCA - immersive, fast-paced and built for connection. It’s where we’ll continue to evolve how we show up in the CBD, bringing beauty to life in new and exciting ways. And it doesn’t stop here - this marks the first step in our broader expansion across Sydney CBD, with more to come as we continue to grow our presence in the years ahead. To bring this vision to life, we’re looking for passionate, customer-obsessed talent to join us. If you’re ready to be part of a team shaping something new, and delivering MECCA magic in the heart of the city, we’d love to hear from you.
The Role You Could Play
We are looking for passionate, driven, and experienced Retail Managers to join our growing MECCA team and play a key role in leading the beating heart of our business. As a part of our in-store management team, you will support our Hosts & Specialists in delivering an unparalleled customer experience by championing our MECCA Values and embodying our vision to make customers look and feel their best every single day.
We are currently accepting expressions of interest for the following roles:
Store Manager
Operations Manager
Floor Manager
3IC - Zone Managers
Key responsibilities include:
Engaging and motivating your team to bring their best self to work to ensure we are meeting key KPIs and key in-store targets
Mentoring and providing feedback to your team to continue to drive their professional development
Work closely with the State and Regional management team to lead the unparalleled MECCA store experience
Ensure smooth and efficient store operations that underpin a seamless customer experience
What success looks like in this role:
Applicants will have extensive leadership experience (minimum 2-3 years) managing a small/large format retail environment where you inspire, coach and train large teams.
A minimum of 1 year directly, or indirectly, managing a team in a retail environment for all roles below a Store Manager
A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments.
Previous coaching and mentoring experience focusing on team member development
A make-it-happen mindset with a proven ability to develop strong relationships
Genuine care for people, always striving to create the best possible team member experience.
An ability to think big and long-term, and drive change through influencing others
More than skin deep:
At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.
We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.
Join us, and together we can make the world over.
To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html
