Applied Materials Logo

Applied Materials

Mgr, Process Support Engineer

Posted 17 Days Ago
Be an Early Applicant
Remote
Hiring Remotely in Hiroshima
Entry level
Remote
Hiring Remotely in Hiroshima
Entry level
Manages Process Support Engineers supporting semiconductor equipment at customer sites. Oversees installations, demonstrations, evaluations, qualifications, troubleshooting, repairs, operational quality checks, customer training, and engineer certification. Acts as the liaison between customers and the business unit, while managing demand planning, financial forecasting, service objectives, and team priorities. Requires expertise across multiple semiconductor processes and technologies, plus basic systems integration knowledge.
The summary above was generated by AI

Who We Are


Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. 


What We Offer


Location:

Hiroshima,JPN

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Key Responsibilities

  1. Drives the adoption of new technology at the customer site.  Manages a team that works closely with customers to demonstrate and introduce new technologies at customer sites, through Demos, on site evaluations, Joint Development Programs and new tool qualifications. 
  2. Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions. 
  3. Manage PSEs providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. 
  4. Oversees team that checks and approves operational quality of system equipment. Team instructs customers in the operation and maintenance of the system.
  5. Responsible for training and certification of PSEs into their areas of assigned responsibility
  6. Responsible for demand planning and financial forecast of activity
  7. Knowledge of 3 or more processes on 2 or more technologies or expert level in 1 technology
  8. Basic integration knowledge

Functional Knowledge

  • Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

  • Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

  • Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

  • Identifies and resolves technical, operational and organizational problems 

Impact

  • Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
  • Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

  • Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Similar Jobs

17 Days Ago
Remote
Entry level
Entry level
Artificial Intelligence • Semiconductor • Manufacturing
Manages Process Support Engineers supporting semiconductor equipment customers through technology adoption, demonstrations, installations, qualifications, troubleshooting, repairs, and training. Acts as a liaison between customers and business units, oversees equipment quality and customer instruction, develops team certifications, and manages demand planning and financial forecasts. Requires expertise across multiple semiconductor processes and technologies, plus basic systems integration knowledge.
Top Skills: Equipment Diagnostics And TroubleshootingEquipment Installation And QualificationSemiconductor Manufacturing EquipmentSemiconductor Process Technologies
Yesterday
In-Office or Remote
Expert/Leader
Expert/Leader
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Lead Micron Japan’s university recruiting strategy across engineering, manufacturing, technology, and corporate functions. Build sustainable pipelines for graduates, interns, vocational talent, and emerging technical talent; manage university and industry partnerships; govern recruiting and internship programs; advise executives on workforce planning; use analytics, market intelligence, and AI-enabled practices to improve hiring outcomes; and mentor regional recruiting teams.
Top Skills: AIRecruiting AnalyticsTalent Intelligence Platforms
Yesterday
Remote
Senior level
Senior level
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Designs, installs, modifies, and optimizes semiconductor facility equipment and control systems. Manages engineering projects, specifications, drawings, budgets, schedules, inspections, equipment upgrades, maintenance planning, safety compliance, risk analysis, troubleshooting, energy efficiency, and operational support. Uses SCADA, Tableau, Power BI, SQL, and AI-enabled process improvements to analyze data, reduce costs, improve reliability, and enhance workplace safety.
Top Skills: Building AutomationPower BIProcess AutomationPythonScadaSQLTableauWeb Programming

What you need to know about the Sydney Tech Scene

From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account