Mid Level Scrum Master/ Agile Project Manager

BizCover who?
You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's fast 50 companies as one of the fastest growing technology companies and Westpac's top 20 businesses of tomorrow - #killingit

So what?

We’re looking for a Mid-Level Scrum Master / Agile Project Manager who thrives in a fast-paced Agile environment, driving team success while fostering continuous improvement. This role requires strong facilitation, problem-solving, and stakeholder management skills to ensure the smooth and effective delivery of projects. You’ll own team delivery, proactively remove impediments, and help teams maintain a steady velocity—all while keeping a sharp focus on quality and business outcomes.

Agile Facilitation & Delivery

• Own and facilitate Scrum/Kanban ceremonies (Daily Stand-ups, Sprint Planning, Retrospectives, Reviews while supporting the BA in refinement and owning the estimation process).
• Ensure effective Sprint execution, with a focus on predictability, velocity, and continuous improvement.
• Support teams in maintaining healthy backlogs and ensuring work aligns with business priorities.
• Identify and mitigate risks, ensuring timely escalation where necessary.
• Coach the team on Agile best practices, removing impediments to delivery.
• Follow established processes while proactively seeking areas for iterative improvement

Stakeholders & Process Management

• Manage stakeholder expectations and communicate effectively with senior stakeholders across the business (notably Operations and the PMO) and technical teams.
• Ensure that JIRA boards are well-maintained for accurate tracking of team progress.
• Work closely with the Delivery Lead / Delivery Manager and PMO to ensure governance processes are followed.
• Proactively address conflicts within the team, taking a solution-focused approach to resolution.

Metric, reporting & Continuous Improvement

• Track team velocity, burndown charts, and provide sprint/release forecasts proactively to key stakeholders to provide transparency into performance.
• Identify areas for incremental process improvement, ensuring alignment with company governance.
• Support data-driven decision-making by providing insights into sprint execution and delivery health.
• Ensure retrospectives drive actionable outcomes for efficiency and quality improvements.

Problem Solving & Ability

• Help the team adapt to changing priorities and shifting business needs.
• Negotiate scope and timelines in consideration of business constraints.
• Support the team in identifying creative solutions for delivering work on time and with quality.

Mindset & Approach

• Responsive & Operational – Balances execution and improvement by identifying gaps in processes and suggesting practical enhancements.
• Ownership & Accountability – Takes full responsibility for team delivery, working proactively to resolve blockers and improve accuracy in estimation and execution.
• Problem-Solver – Uses Agile best practices to drive continuous improvement, ensuring that work is delivered on time, per requirements, and at a high standard of quality.

• 2+ years experience as a Scrum Master / Agile Project Manager.
• Strong understanding of Scrum, Kanban, and Agile principles.
• Experience with JIRA for workflow management and reporting.
• Excellent facilitation, coaching, and stakeholder management skills.
• Ability to proactively resolve issues and drive continuous improvement.
• Familiarity with Agile governance frameworks within a business setting.

Desirable skills:

• Experience across multiple Agile methodologies and/or relevant Agile project management qualifications
• Jira Administration and JQL for reporting.
• Exposure to Agile maturity assessments and process improvements.
• Knowledge of risk management and dependency tracking in Agile delivery.

• Hybrid working model with flexibility to work from home and the office - 3 days a week from home 2 days a week in office based in Townhall
• Exciting and rewarding team culture
• Business Casual dress code
• Rewarding Employee Incentive Program
• Growing company with progression opportunities

What Kind of Person Works Well in our Company?

Diversity of employees makes for a creative and fun workplace. BizCover is a melting pot of cultures and personalities, but to constantly strive to be the best we can, we look for people who are –
Customer Fanatics - noun: a person who delivers a first class customer experience every time
Drumbeaters - noun: a person who enthusiastically celebrates and supports their team mates and the business
Finishers - noun: a person you can trust to get it done
Advancer - noun: a person who always wants do better