Middleware Administrator - IBM MQ

About Accenture:

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at accenture.com.

The Work:

We are seeking a skilled Middleware Administrator with hands-on experience in IBM MQ, Oracle WebSphere, and middleware technologies. This role involves supporting and optimizing enterprise middleware platforms, ensuring high availability, performance, and security across environments.

Roles and Responsibilities: 

Middleware Administration:

- Administer and support IBM MQ and Oracle WebSphere environments across development, test, and production.
- Monitor middleware systems for health, performance, and availability.
- Deploy and configure middleware components, including queue managers, channels, and application servers.
- Manage backup, recovery, and failover procedures for middleware systems.
- Perform patching, upgrades, and security hardening of middleware platforms.
- Troubleshoot and resolve middleware-related incidents and service requests.

Operations & Support:

- Collaborate with application and infrastructure teams to support integration and deployment activities.
- Maintain operational documentation including System Understanding Documents (SUDs) and Standard Operating Procedures (SOPs).
- Ensure middleware readiness in alignment with project timelines and SLAs.
- Participate in on-call support and incident response rotations.

Process Improvement & Automation:

- Contribute to automation of middleware deployment and monitoring using scripting tools (e.g., Bash, PowerShell, Python).
- Align middleware operations with DevOps and Agile practices.
- Identify and implement improvements to increase system efficiency and reduce manual effort.

What is Required:

- Hands-on experience in IBM MQ and Oracle WebSphere administration.
- Experience with middleware integration, configuration, and performance tuning.
- Familiarity with Oracle Fusion Middleware is a plus.
- Proficiency in Linux and Windows environments.
- Working knowledge of scripting languages (e.g., Bash, Python, PowerShell).
- Understanding of networking concepts, SSL/TLS, and security protocols.
- Exposure to ITIL or ITSM frameworks; ITIL v4 certification is advantageous.

Additional Requirements:
Security Clearance Requirement: Given the secure nature of this role, we are seeking candidates who are Australian Citizens with an active security clearance.

This requirement ensures that all team members are clear to handle sensitive information and contribute to maintaining the highest standards of security in our operations.

On-call and Shift Expectations: Our positions are primarily focused on managed services, meaning you will be responsible for maintaining and improving our clients' IT systems (Applications and Infrastructure). Flexibility and adaptability are key, as you may be required to work in shifts to provide continuous support. Additionally, you may need to be on call to address incidents promptly and perform after-hours deployment activities as needed. Your ability to effectively manage these responsibilities will be crucial to ensuring the seamless operation of our services and client satisfaction 

We are a WORK180 Endorsed Employer, to see our benefits and policies click here. 

Accenture Progressive Employee Benefits -To view our Progressive Employee Benefits covering Health, Wellbeing, Progressive Leave Options, Sustainability click on the link below. 

Progressive Employee Benefits – Australia 

Benefits of working at Accenture:

• 18 weeks paid parental leave

• Long & short-term career break opportunities

• Structured career development program

• Local and international career opportunities.

• Certified as a Family Inclusive Workplace™

• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.

• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

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About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

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