Customer Business Manager

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Our Benefits:

• Career Development
• An additional five “leave days per year.
• Health and Wellbeing benefits and program
• Bonus
• Parking Provided
• Hybrid working

Hi. We’re Haleon. A world-leading consumer healthcare company with exceptional category-leading brands – including Sensodyne, Centrum, Panadol, Otrivin. We have a clear purpose: to deliver better everyday health with humanity. For billions of people around the globe.

Are you ready to lead and grow one of Australia’s most important retail partnerships? Haleon ANZ is seeking a dynamic Customer Business Manager to drive the Coles account, delivering exceptional results and building strong, strategic relationships.

• Lead the Coles Account: Take ownership of the relationship, driving category and brand strategies to maximise sales and value for both Haleon and Coles.
• Drive Growth: Achieve net sales targets, manage trade spend, and identify new growth initiatives to incorporate into joint business plans.
• Strategic Execution: Plan and execute promotional activities, new product launches, and category reviews in line with Haleon’s guidelines.
• Collaborate & Influence: Work cross-functionally to deliver results, provide market insights, and ensure consistent execution across all plans.
• Insight to Action: Use your deep understanding of the retail landscape and data analysis skills to turn insights into actionable strategies.

• Proven experience in consumer goods sales, ideally within the Australian retail market, ideally within FMCG or FMCH.
• Strong analytical skills and the ability to convert insights into commercial action.
• Excellent communication, negotiation, and relationship management skills.
• Demonstrated ability to lead through uncertainty and drive engagement with major retailers.
• High proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Degree qualification in business or equivalent preferred.

Diversity, Equity, and Inclusion.

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Please note to be eligible for this position you must have Australian work rights

 Job Posting End Date

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.