About Us
There’s something special about working for a company like Macquarie Telecom. We’re not the biggest in the industry, where you’re just a number. We’re not tiny enough that you’ve never heard of us. We’re in that sweet spot where we’re strong enough to punch above our weight. And we definitely do! Because of this, you have the opportunity to make a difference.
As a Network Support Engineer you will be responsible for providing technical support across a range of technologies including data, voice and security that are operated by Macquarie Telecom, including technology platforms, customer services, and facility related assets.
Overall responsibilities include incident support (i.e. break/fix via a defined incident management process), root cause analysis (via a defined problem management process), planned maintenance and upgrades (via a defined change management process), simple moves, adds and changes where appropriate, and engineering program delivery in collaboration with the Senior Technical Service Engineers.
Top Skills
Macquarie Technology Group Sydney, New South Wales, AUS Office
2 Market St, Sydney, New South Wales, Australia, 2000
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