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Pro AV Solutions

NSW Account Manager

Posted 18 Days Ago
Be an Early Applicant
The Forest, New South Wales
Mid level
The Forest, New South Wales
Mid level
The Account Manager role involves generating new business, engaging with customers through proposals, and maintaining pipelines to secure long-term partnerships. Responsibilities include collaborating with support teams and ensuring a great customer experience.
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Priority will be given to those who apply via the below link:  Please cut and paste it into a new tab and apply direct to Pro AV Solutions

https://proavsolutions.bamboohr.com/careers/268

Pro AV Solutions is Australia's leading workplace technology integration organisation. 
We are a workplace where our people feel inspired, fulfilled and safe. We will provide the ideal candidate with a welcoming group of people to work with, a competitive remuneration package including a work vehicle, phone and laptop, as well as access to an employee assistance program and just an overall great place to work. Backed by passion, pride, and an unwavering commitment to excellence, we continually strive to set the benchmark in our industry. In 2025, this commitment was recognised nationally, with Pro AV Solutions named by The Australian as one of the Best Places to Work.

About the Role

We are seeking a high performing Sales and Business Development Account Manager who thrives on winning, communicates with clarity and impact, and takes pride in creating genuine value for customers. This role is designed for an active hunter who shapes opportunity rather than waits for it. You will leverage strong internal support from Solutions Architects, Sales Support, Marketing and our customer intelligence tools that identify future opportunities across the market. Your mission is to build a sustainable opportunity pipeline from 6, 12 and 18 month horizons, secure new business across target accounts, and contribute to long term customer partnerships.

Key Responsibilities

  • Proactively generate new business within defined territories and strategic market segments.
  • Engage targeted customers identified through marketing and customer intelligence tools, forward indicators and structured research.
  • Communicate clearly and persuasively with customers, articulating our value proposition and translating technical capability into business outcomes.
  • Work closely with Solutions Architects, Sales Support, Engineering and Marketing to develop scalable proposals and repeatable solution packages.
  • Drive structured account development plans, including stakeholder mapping, opportunity identification and pursuit management.
  • Secure bundled outcomes including project work and ongoing SLA agreements.
  • Maintain accurate pipelines and forecasts.
  • Champion exceptional customer experience at all stages of engagement.

About You

You will be a competitive, driven individual who is motivated by achievement. You often have a sporting background or competitive pursuits. You communicate exceptionally well and can influence, negotiate and build trust with ease. You are curious about customers and markets. You naturally seek new opportunities rather than waiting for them. You are commercially astute and able to position value in a way that resonates with customers. You enjoy working within a supported structure where internal specialists help you scale, but you take ownership for finding and converting the opportunity.

Rather than relying on charm alone, your impact comes from the combination of strong communication, commercial understanding and a genuine ability to connect with customers. You bring energy, confidence and a mindset that does not accept average performance.

Work alongside the best: Two of our team members have just been named in the Inavate APAC 40 Under 40: Class of 2025 — recognised for their merit, character, impact, and potential to shape the future of AV across the region.

What We Offer

  • A commission structure that rewards business development and new customer acquisition.
  • Additional incentives for selling solution bundles with SLA coverage.
  • A high functioning support ecosystem including Solutions Architects, Sales Support, Marketing and insight driven prospecting tools.
  • A workplace where ambition is encouraged and high performance is recognised.
  • The opportunity to influence the experience of major customers in the modern workplace and audiovisual sector.

Priority will be given to those who apply via the below link:

https://proavsolutions.bamboohr.com/careers/268

Pro AV Solutions Sydney, New South Wales, AUS Office

25 Frenchs Forest Rd E, U8, Sydney, New South Wales, Australia, 2086

Pro AV Solutions The Hills, New South Wales, AUS Office

60 Reservoir St, Level 3, The Hills, New South Wales, Australia, 2010

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