Operational Risk Senior Manager

Primary DetailsTime Type: Full time

Worker Type: Employee

• Location: Sydney

• Type: Permanent, full time

• Hybrid role, Happy to talk flexible working

The opportunity

We have an exciting opportunity for an Operational Risk Senior Manager to join the Operational Risk team supporting the AUSPAC Modernisation Program. Reporting to the Head of Operational Risk – Modernisation, your role is to uplift the risk and control environment, providing specialist risk advice engagement with risk partners across the three lines of defence

Your new role

As a key first line of defence for AUSPAC Modernisation Program, you will be crucial to ensure that Program risks are effectively anticipated and managed. Key responsibilities will include:

• Support development of policy and guidance to support the Program.

• Assist with the implementation of a consistent assurance approach across the program lifecycle, including methodologies for review, validation, and testing.

• Conduct independent review and challenge of program artefacts, ensuring alignment with risk frameworks and regulatory expectations.

• Assess work activities to identify Delivered Risk and Delivery Risk, recommending early course corrections.

• Collaborate with stakeholders and implement corrective actions, this may include operational risk peers and partners in first, second and third line risk to ensure alignment

• Support the Program’s related risk activities including the coordination of operational risk management requirements, governance, regulatory and compliance activities and reporting

• Monitor and review the risk metrics and indicators to identify problem areas early for remediation by business units.

• Understand regulatory and external stakeholder requirements (including but not limited to regulators, rating agencies and shareholders).

About you

To be successful in this role you will have strong experience in a similar role in risk assurance, audit, or risk management within financial services. You will also have:

• Familiarity in Risk-In-Change, Delivered Risk and Delivery Risk, Project Risk frameworks, Project methodologies and governance structures

• Ability to provide critical review and challenge in a complex environment

• Excellent stakeholder engagement and communication skills at an Executive level

• Exposure to large-scale enterprise transformations, particularly in relation to regulatory compliance

• Proven success in fast-paced environments, consistently meeting tight deadlines while upholding the highest standards, to drive outcomes within a matrix structure

• The capability to navigate ambiguity and change, adeptly reprioritising initiatives as necessary

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen!

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

• Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super

• The ability to maximise retirement savings through voluntary super contributions and company matching

• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums

• Additional leave and support through QBE’s Family Domestic Violence First Responder Network

• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2021 LinkedIn Top Employer & HRD Employer of Choice

• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards

• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion

• Ranked 3rd place in the AAGE Top Graduate Employers 2023 for medium sized program as voted by graduates

• Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)

• Family First accredited employer since 2021

Apply now

APPLY NOW and let’s make it happen! 

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected]

Skills:

Business Management, Communication, Conflict Resolution, Critical Thinking, Decision Making, Enterprise Risk Management (ERM), Financial Products, Intentional collaboration, Managing performance, Operational Risks, Problem Solving, Risk Assessments, Risk Management, Stakeholder Management, Team Management

Application Close Date: 06/04/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.