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Team Global Express

Operational Services Manager

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New South Wales
New South Wales

About the role

The Operations Services Manager is responsible for the hands-on management and execution of product specific operations within the Priority network, along with strategic business unit services with a focus on driving operational efficiency and supporting future growth.

This includes execution of daily operational activities, detailed assessments and analyses of operational performance, procedures, revenue, and service models, ensuring seamless execution and customer satisfaction. This role directly impacts the day-to-day operational effectiveness and profitability of the business.

What you’ll do

  • Operations Execution

  • Product & Process Management

  • Performance Monitoring & Reporting

  • Technology & Systems Utilization

  • Compliance & Risk Mitigation

  • Cross-Functional Collaboration

  • Continuous Improvement Implementation

  • Budget Management & Cost Control

  • Team Leadership & Development

  • Operational Planning & Input

What you’ll bring

  • Understanding of compliance & regulatory requirements in Aviation Industry

  • Experience transport logistics operations

  • Ability to take a holistic business approach and work collectively across all facets of a business

  • Strong project governance skills and methodology, exposure and understanding or project accounting methods and principles

  • Proven problem-solving ability with a solutions orientation

  • Demonstrated influencing, stakeholder management and change management skills

  • Strong analytical skills and the drive to use business information

  • Ability to use financial information to drive a business narrative

  • Highly effective interpersonal and communication skills

Internal only – Applications close at 11.55pm on 30th March 2024. For additional information please contact [email protected]

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

  • Competitive salary above industry standards

  • Upskilling, training, mentoring and more to support your career development journey

  • Fun and practical employee perks and discounts

  • Flexible work, including work from home

  • Inclusive parental leave policy that supports all parents & carers

  • Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

  • When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

  • During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

  • TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.

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