Operations Business Partner (Special Projects)

Join the team redefining how the world experiences design.
Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. This role is open to applicants looking for a hybrid style of working, who are able to attend the Sydney office frequently.
What you'd be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
This mid level role is a unique mix of many, varied tasks - from the administrative to the operational - and will suit someone with some experience in both areas, who is looking to develop their career as an Operations Business Partner. You will support our Head of AI Products to coordinate a breadth of cross functional projects that our lead oversees and help drive them to unilateral success by working with key stakeholders, project leads and team members globally to organise, wrangle. set up and maintain operational cadences and strategy for the projects. Our Head of AI products also plays an important role in some of the Canva Foundation initiatives, and operates in an incredibly diverse space.
You will be responsible for the leaders calendar management and day-to-day organisation including efficient task prioritisation, meeting preparation, follow ups of action items and email management, amongst other adhoc administrative tasks.
In this role, where no 2 days will be the same, you will need to be willing to role your sleeves up and take on a wide range of tasks, think and react quickly to urgent asks, and work with a huge cross spectrum of stakeholders to deliver impact and help propel Canva forward. This role requires someone who can operate with pace, navigate chaos confidently, have high degrees of confidentiality and emotional intelligence and can truly make the complex simple, by knowing who and when to engage with at any one time.
At the moment, this role is focused on:

• Owning operations end-to-end: You take charge and ensure we have built cadences and administrative infrastructure that are essential to building operational excellence and hitting goals.
• Project Operations : You'll set up and drive project tracking, support on varied projects and constantly iterate on this as Canva grows. You will also coordinate and facilitate meetings, defining objectives, purpose and agendas, and constantly looking for ways to improve the operational cadences.
• Time, calendar and email management including triage as well as drafts for external emails
• Owning visual communication delivery : You are able to take key points and talk tracks and turn these into decks and story-telling that are impactful to both internal and external audiences.
• Proactively driving initiatives forward : You will keep projects on track by coordinating and tracking timelines, milestones, and statuses, calling out issues as needed. Able to work across big picture initiatives with the ability to break assignments down into manageable efforts and ensure they are able to be tracked and delivered.
• Forecasting and predicting emerging opportunities : As you develop into the role you will work to forecast and anticipate emerging opportunities across Canva, and preemptively work on solutions, constantly looking for areas to improve.
• You'll communicate strategically to support Canva : You are proactive in wrangling for your Lead and the teams that he works with, facilitating relationships across the business and helping connect the dots to ensure all relevant teams and partners are up to date and working efficiently.

You're probably a match if;

• You have some proven experience in an Operations, Program or Project Management role, or similar, within the tech environment
• You thrive in a reactive, fast-paced environment where things often change by the minute and are able to pivot quickly, and you are comfortable with a high volume of requests
• You're a visual communication whiz, creating beautiful on brand decks on the fly
• You have experience prioritising, managing and tracking multiple projects simultaneously with the ability to work autonomously in a fast-paced, high-growth environment
• You have a keen eye for detail and a strong desire to uphold high standards of excellence
• You're truly self-motivated with a desire to constantly learn and develop a wide range of skills
• You're curious, inquisitive and pro-active, with the confidence to build networks to help support your lead and their broad remit, both internally and externally.
• You build relationships quickly and operate with a high level of EQ

About the team
This role will work closely with our Head of AI Products, our latest acquisition - Leonardo AI - and the Founder teams that he runs closely with. You will partner with our leader and the broader leadership teams across various parts of the Canva business to ensure there is effective and impactful support.
The leader you'll support works across AI holistically, and our Step 2 / Canva Foundation efforts so the role will provide exposure across a number of groups, specialties, and projects at Canva.
What's in it for you?
Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.
Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.
Other stuff to know
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you!
Please note that interviews are conducted virtually.