Operations Control Manager

Job Description
Do you have an understanding of Network Management or you are an experienced control manager? Then you found the right position for you!
As an Operations Control Manager within the Network Management team, you will help drive the control agenda and monitor the overall health of the operational control environment within the Network Management function. You will have the opportunity to drive real change in the operational control environment by supporting critical functions and businesses in the design and effective execution of their operational controls, which is critical to our Firm's success.
Job responsibilities

• Cultivate a deep understanding of Network Management and related control policies, procedures and systems
• Partner with stakeholders, conduct pro-active process, risk and control reviews to identify potential weaknesses or gaps in the control environment and determine root cause of any control breaks identified
• Ensure that controls are robust, properly designed and operating effectively, essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Identify opportunities for development of key control metrics
• Completes facilitation of key governance activities such as monthly Control Forums and monitoring of adherence to the firm's standards and policies
• Identify and escalate of issues with a sense of urgency, partnering with the Business and Functions to ensure issues are remediated in a timely manner
• Complete top-down risk analysis, real-time control issue detection, escalation, root cause analysis and remediation
• Uphold CORE standards, Risk Assessment Structures and Program deliverables
• Partner with colleagues across the firm, including Network Management, Compliance & Risk and Audit to deliver consistent and rigorous Risk practices and Control programs

Required qualifications, capabilities, and skills

• Relevant experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance
• Proficient in Microsoft Office Suite
• Proven project management capabilities, managing multiple tasks and providing ongoing management updates until completion
• Ability to analyse, question and challenge key process functions and identify enhanced control methods for implementation

Preferred qualifications, capabilities, and skills

• Knowledge of the firm's Control & Operational Risk Evaluation (CORE) framework and platform

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.