The role involves supporting customers in logistics, solving problems, communicating with clients and carriers, and collaborating with the operations team.
Join Loadshift – Where Tech Meets Logistics
Part of the thirteen-time Webby award-winning Freelancer.com group
We’re looking for a friendly, motivated Operations Coordinator to join our Sydney Operations Team. This is a great opportunity for someone early in their career who enjoys working with people, is confident on the phone, and wants to learn and grow in a fast-paced, supportive environment.
What You’ll Be Doing- Support customers: Help businesses get their transport jobs organised and running
- Solve problems: Step in when issues arise and help coordinate solutions
- Use your phone skills: Reach out to clients and carriers as needed to keep jobs on track
- Build relationships: Become the go-to person for your portfolio of customers
- Collaborate with the team: Work closely with sales, support, and ops to deliver great outcomes
- You're comfortable speaking on the phone and enjoy helping people
- You're organised, dependable, and proactive
- You like solving problems and keeping things on track
- You’re a team player with a positive, can-do attitude
- Bonus: Experience in admin, logistics, hospitality, or customer service is a plus
- $80k OTE ($55k base + uncapped commissions) - with strong performers regularly earning well above this
- Weekly Friday lunches with rotating local cuisine
- Located at Grosvenor Place - Home of Freelancer HQ, this iconic building and location with harbour views with weekly and complimentary classes, activities, events, promotions, competitions and deals.
- Fun social events (we once built a turf soccer field in the office!)
- With a social Run Club that do weekly runs!
- Fully stocked kitchen, harbour-view bar, and beer taps
- Weekly company-wide town halls with live Q&A from our CEO
- Stunning Sydney office in Grosvenor Place
- Clear growth pathways — many of our leaders started in junior roles
- Supportive, inclusive team environment
Loadshift is on a mission to simplify freight for businesses across Australia — and as part of Freelancer.com, we’re helping create jobs and opportunity at a global scale. You’ll be making a real impact from day one.
Freelancer.com Sydney, New South Wales, AUS Office
Level 37, Grosvenor Place, 225 George Street, Sydney, NSW, Australia, 2000
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