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JLL Technologies

Operations Manager

Reposted 2 Days Ago
Be an Early Applicant
NSW
Mid level
NSW
Mid level
The Operations Manager oversees day-to-day operations of retail precincts, ensuring safety, compliance, and effective communication with stakeholders while managing contractor activities and budget adherence.
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JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Have you ever walked into a building or a shopping centre and just enjoyed being there? You don’t know why, or what makes it different – you just know you’d like to work, shop, or visit there more? Well, we’re proud to say we’re the ones who make that happen.

The assets are two prosperous retail, entertainment, and dining precincts in the heart of the Gold Coast, home to first-class residences, all in one convenient location. Take full advantage of the beachside location in this thrilling role!

There will be a lot of stakeholders to liaise with in a busy environment, in a high traffic part of the world, so this will be your chance to obtain invaluable experience and a great role to further showcase your impressive track record to date.

What this job involves:

An exciting opportunity for an energetic and hands-on Operations Manager to join our QLD Retail Property Management team, providing comprehensive facilities management for one of the Gold Coast’s most unique precincts.

You will proactively supervise the day-to-day events to ensure that the asset/s are operating to their optimum with regard to maintenance activities, capital works and security. The priority always should be the health and safety of all visitors and occupants, the presentation of the property and the implementation of client strategies - all being performed with minimal disruption to the tenants.

A snapshot of the role.

  • Supervising the activities of engaged contractors to ensure a suitable environment for customers, contractors, staff, tenants and confirming all services operate effectively and safely

  • Being proactive in communicating with tenants formally and informally to gain insights, key drivers and respond to any relevant issues promptly

  • Working effectively in a team environment ensuring you maintain consistency and support to all members and our client as required

  • Confirming that the services engaged and purchased are within the budgeted costs

  • Undertaking regular inspections to proactively identify any change or new risk scenarios and certify that the agreed risk management plan reflects the current state of the asset and is implemented in accordance with client instructions

Sound like you?  This is what we’re looking for:

Our chosen candidate will have a strong ability to communicate with people at all levels with a passion for providing superior service to the client. You’ll be able to empathise with tenant needs and prioritise to meet deadlines. You will be required to be on alert for any incident or equipment failure and take action to remedy these as soon as possible.

A clear and proven understanding of WH&S, compliance and risk management are must haves, along with related property, facilities management, or operations management experience in a retail/ shopping centre environment.

What JLL can offer you:

Great employee discounts off fitness & other renowned bands

Active Social Club

Well-being program

Paid time off for volunteer work

Career Opportunities with Australia's #1 Commercial Real Estate firm

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.  This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
 

Apply today, quoting job reference number REQ463920 .

Location:

On-site –Queensland, NSW

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Top Skills

Facilities Management
Risk Management
Whs Compliance

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