At Orchard, we believe creativity and technology should work hand-in-hand to invent better outcomes. We’re Australia’s leading health and wellness agency, blending modern marketing with science and powered by deep digital experience. Our work wins effectiveness awards and, more importantly, creates meaningful change for patients, HCPs, and the brands we partner with.
We’re a fun, hardworking team that leaves egos at the door. Past that door? A collaborative studio filled with inspiring people, big ideas, and yes, free crumpets.
Job DescriptionWe’re currently on the lookout for a Senior Digital Project Manager to join our Project Management team in the Consumer division.
This role is the day‑to‑day delivery lead for key Consumer clients. You’ll partner with Account, UX, Creative, Data and Technical Delivery (Delivery Managers / Senior Delivery Managers) to deliver complex digital projects and programs on time, on scope and on budget – while driving quality, client satisfaction and commercial performance.
You’ll balance hands‑on delivery of large projects with coaching PMs/PCs, improving ways of working, and contributing to client and agency growth.
Key Function
The Senior Digital Project Manager owns end‑to‑end delivery of medium–large digital projects and workstreams, ensuring:
- clear scope and expectations
- controlled change
- strong client communication
- sound commercials and BvA
- appropriate governance, QA and risk management.
You are the central point of coordination between client stakeholders, shore technical delivery, and internal Orchard teams.
In this role, you will be expected to:
Lead and manage multiple high-profile digital projects, including development of new websites, applications, and complex digital campaigns, as well as optimization and maintenance of existing platforms across various digital channels (websites, emails, banners).
Engage with clients to gather detailed technical and business requirements, scope project needs precisely, and provide expert recommendations for best-fit technical solutions.
Collaborate cross-functionally with internal technical, creative, and UX teams to design and deliver innovative, scalable, and efficient solutions that meet client expectations.
Develop comprehensive project quotes and technical solutions, working closely with UX, development, and creative leads to ensure feasibility and alignment with technical standards.
Create and maintain detailed project documentation including technical specifications, project scope, risk registers, change logs, and training materials.
Translate complex business and technical requirements into actionable Epics and User Stories, and prioritize backlog items to optimize timely delivery and quality.
Lead scrum ceremonies such as daily stand-ups, backlog grooming, sprint planning, and retrospectives, ensuring agile best practices are followed and teams remain focused and productive.
Provide full transparency on project risks, mitigation strategies, resource planning, and budgetary considerations; clearly communicate technical challenges and solutions to stakeholders at all levels.
Manage and optimize project budgets and resource allocation using Workbook or similar project management tools.
Ensure rigorous testing and quality assurance processes are implemented, coordinating with QA teams as needed to guarantee highest product standards.
Mentor and guide project teams, sharing technical insights and fostering a culture of continuous learning and growth.
6+ years of Digital Project Management experience within an agency or similar environment, with at least 3 years in a technically focused senior project management role.
Strong technical aptitude with thorough understanding of web technologies, digital development processes, and technical project lifecycle.
Proven experience in managing complex technical projects involving cross-functional teams.
Exceptional organizational, time management, and multitasking skills with acute attention to detail.
Strong expertise in the companies Project Management tools, confluence, JIRA and workbook
Proactive, solution-oriented mindset with strong leadership and stakeholder management capabilities.
Ability to communicate complex technical concepts clearly to both technical and non-technical audiences.
Commitment to the Company’s core values of Collaboration, Integrity, and Curiosity.
Passion for innovation, a strong work ethic, positive energy, and a desire to continuously grow professionally within a supportive environment.
Orchard Marketing is part of the Enero Group. As a Group, we proudly acknowledge the traditional custodians of the land on which we operate, the Gadigal People of the Eora Nation. Our Innovate, Level 2, RAP endorsement aims to nurture, develop, encourage, and include Aboriginal and Torres Strait Islander talent, partners, and advisors both in our own agency, and across the broader industry. As such, we encourage peoples of all backgrounds to apply.
A Little About Orchard
We offer an awesome, fun working environment full of culture and energy. We leave our egos at the door and past that door is a super cool office space filled with inspiring people and free crumpets.
We pride ourselves on our work, as well as our focus on a healthy work / life balance. We’re 100% committed to you, your career at Orchard and your continued professional and personal development. We offer a rich array of internal and external structured training and education courses as well as ongoing individual wellbeing support through our Employee Assistance Program.
Orchard Marketing is part of the Enero Group. As a Group, we proudly acknowledge the traditional custodians of the land on which we operate, the Gadigal People of the Eora Nation. Our Innovate, Level 2, RAP endorsement aims to nurture, develop, encourage, and include Aboriginal and Torres Strait Islander talent, partners, and advisors both in our own agency, and across the broader industry. As such, we encourage peoples of all backgrounds to apply.
