Organisational Change Expert

As an Organizational Change Expert, your primary purpose will be to support the organization to realize value from its investment portfolio through adopting best-in-class Organizational Change practices. You'll validate and articulate the benefits and value of effective change management to stakeholders across all levels of the organization. Additionally, you'll contribute to the development and maintenance of a program wide view of change delivery, risk and issues to ensure change management is factored into program and portfolio planning.

This is a permanent role that can be based in Sydney or Wyong. A Wyong based candidate will be expected to travel to Sydney once a week.

What you'll do

• Define, measure, track and report on change effectiveness measures and leverage insights to further improve change efforts.

• Provide effective coaching and support to project team and develop strategies to coach and support stakeholders to assist in managing change within their teams.

• Develop and maintain excellent relationships with all stakeholders that influence the success of implementing change.

• Apply a structured change management approach and methodology across appropriate projects and portfolio.

• Coach (project) team members / squads responsible for delivering change.

• Use consistent frameworks, tools and techniques for impact assessments, stakeholder engagement, change strategies and planning, communications, navigating resistance and training

• Support delivery leaders to embed ING Change governance in accordance with the
  defined end-to-end process and tooling requirements.

What we're looking for

• Previous experience in a similar role with exposure to end to end organisational change management, preferably within financial services.

• The flexibility to work in multi-functional and complex teams across concurrent programs and projects.

• Excellent communication skills and the ability to engage and collaborate with stakeholders at all levels of the business.

• The ability to work across multiple programs and projects with a pragmatic and hands on approach. Experience conducting change impact assessments is essential.

• Previous experience with mortgages would be highly regarded but is not essential.

About Us
At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too. 
 
When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged. We've built a culture that's fun, friendly and supportive – it's the kind of place where you can be yourself and make the most of whatever you have to offer. 
 
We give people the freedom to think differently, take ownership of their work, and make great things happen. We're here to help you get ahead. And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered. 
 
We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
 
Sound like the kind of place you'd feel at home? We'd love to hear from you. 
 
(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.) 

Need more? 
Contact Mia Annamalai, [email protected]

Applications close Monday, the 31st March.
 
Before you apply 
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager

Still in two minds?

At ING, we celebrate diversity and innovation. Research shows that 60% of women and underrepresented groups may hesitate at this stage, even after starting their application. Don't miss out on the chance to bring your unique spark to our team - hit submit now! Your fresh perspective is what we're all about.

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