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UserTesting

Panel Growth Manager, APAC

Posted 2 Days Ago
Be an Early Applicant
In-Office
Sydney, New South Wales
Mid level
In-Office
Sydney, New South Wales
Mid level
Drive acquisition, engagement, and retention of contributors in APAC by implementing multi-channel campaigns and collaborating with cross-functional teams.
The summary above was generated by AI

We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.

We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.

Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.

Let’s build experiences people love—together.

About the team

The Contributor Network Growth team, part of the larger Audience Solutions team, is at the heart of expanding UserTesting’s Contributor Network—the supply side of our two-sided marketplace. We focus on growing, engaging, and retaining contributors globally while collaborating closely with Product, Data Science, Design, and Marketing teams. This role is critical to scaling our Contributor Network in APAC as we increase our presence in key global markets.

The opportunity

As a Growth Manager (Panel), you will play a pivotal role in achieving UserTesting’s ambitious global growth targets by designing and implementing innovative approaches to drive acquisition, engagement, and retention. You will drive contributor acquisition and engagement strategies to scale UserTesting’s Contributor Network in APAC. This high-impact role blends strategy and execution and requires a self-sufficient, proactive, and detail-oriented person who can focus on leveraging multi-channel campaigns, collaborate with cross-functional teams and stakeholders, build efficient, scalable growth initiatives, and communicate effectively. Experience driving campaigns internationally in non-English speaking markets is strongly preferred, as is experience managing marketing agencies to deploy and optimize acquisition campaigns. 

What you will be doing

Develop and execute data-driven contributor acquisition strategies to align with demand-side goals in APAC.

  • Own the top-of-funnel initiatives and optimize the channel mix, leveraging platforms such as Google, Meta, TikTok, LinkedIn, and affiliate networks, as well as localized strategies and messaging tailored to regional audiences.

  • Plan, test, and scale paid and organic campaigns to drive acquisition while continuously optimizing for ROI.

  • Collaborate with in-market and cross-functional teams (Product, Corporate Marketing, Data Science, and Design) to develop region-specific messaging and campaigns.

  • Analyze contributor behavior, engagement, and retention to identify bottlenecks and opportunities for improvement.

  • Manage relationships with third-party marketing agencies and local partners, ensuring alignment with regional growth goals and budget efficiency.

  • Work closely with Product, Data Science, and Engineering teams to improve funnel efficiency, tracking, and reporting capabilities.

  • Present regular performance updates, insights, and recommendations to senior stakeholders.

What we’re looking for

  • Experience: Minimum of 4+ years in Growth Marketing and/or Product Growth, B2C user acquisition, or within a two-sided marketplace. Proven experience in international markets is highly preferred.

  • Consumer-first mindset: A strong understanding of user needs and behaviors, focusing on delivering exceptional contributor experiences.

  • Technical expertise: Strong understanding of product and digital growth strategies, including SEO, SEM, paid social, affiliate programs, and video advertising. Proficiency in analytics tools (Google Analytics, Tableau, etc.).

  • Strategic thinker and executor: Demonstrated ability to define and execute growth strategies while managing multiple projects and priorities.

  • Collaboration: Exceptional communication and relationship-building skills; proven ability to work cross-functionally in global teams.

  • Self-starter: Highly proactive, data-driven, detail-oriented, and comfortable working independently with initiative in a fast-paced environment.

What we offer

At UserTesting, you’ll be part of a global team passionate about delivering world-class customer experiences. We’re committed to fostering a culture of innovation, collaboration, and inclusivity. When you join us, you’ll enjoy:

  • Competitive salary.

  • Flexible, remote-first working environment with opportunities to collaborate globally.

  • Professional development programs to support career growth.

  • Employee wellness and team-building initiatives.

  • A chance to make an impact on a product that drives innovation for companies worldwide.

If you’re a data-driven growth expert passionate about building diverse, engaged communities and thriving in an international environment, we’d love to hear from you. Even if your experience doesn’t match every qualification, we encourage you to apply—your drive, creativity, and learning potential could make you the perfect fit.

Ready to apply? Join us in shaping the future of customer insights at UserTesting!

Don’t meet every single requirement but excited about the role? We encourage you to apply! Research shows some groups are less likely to apply unless they meet 100% of the requirements. But you might be just the right person for this or other roles. We believe diverse perspectives drive innovation and are committed to building an inclusive, supportive workplace.

Application Process

  • Meet with a Recruiter

  • Meet the Hiring Manager

  • Participate in a Skill Interview and Stakeholder Interview

  • Offer Stage

Accommodations

At UserTesting, we’re committed to creating inclusive and accessible experiences for all candidates. If you need accommodations or have specific requests about your interview experience, please contact us at [email protected]—or just let us know. We’re here to help.

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

Top Skills

Affiliate Programs
Google Analytics
Paid Social
Sem
Seo
Tableau

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