Our Professional Services organization is growing and we are looking for a Partner Project Manager (PPM) to join our team. In this role, you will play a key role in driving monday.com service delivery arm at scale. You’ll be responsible for ensuring that our regional service partners deliver high-quality services to our clients and ensure the customer's success. You will foster relationships with the partner's delivery teams, including, implementation consultants, business analysts, developers, and other delivery functions.
As our demand for PS implementation and consultancy is growing, we need to build and maintain a strong, diveresed, and healthy regional service partners portfolio to support this growing demand, taking into account various products, industries, and vertical expertise. You’ll be working with our client-facing teams and partners on various PS projects and will be responsible for their success while tracking and monitoring the projects and measuring key project metrics.
To be successful in this role, you should have strong project management skills, a passion for partnerships and relationship building, mitigate risks associated with large-scale implementations, and have the product knowledge to be our partner SME and trusted advisor. You should also be able to effectively communicate with clients and partners to ensure that projects are delivered on time and maintain the highest standards.
If you are a proactive, dynamic, detail-oriented, and driven individual with a passion for building, we encourage you to apply for this exciting opportunity.
- 3+ Years as a Professional Services consultant / technical project manager in a global company with cloud-based products.
- Delivering complex professional services solutions in high quality, both internally and externally (via partners).
- Project management skills and experience with PS lifecycle methodologies for technical and non-technical projects
- Experience with PS project scoping and estimations
- Proven experience in delivering technical training and workshops with excellent feedback.
- Experience in partnerships and working with service partners - an advantage
- Excellent English, Excellent interpersonal, very customer-centric, Can do Approach, Works well under pressure.
monday.com Sydney, New South Wales, AUS Office
55 Market St. , Sydney, NSW, Australia, 2000
