Define payment solutions and translate business needs into technical requirements for transaction-processing systems. Serve as product owner by managing the backlog, prioritization, user stories, and sprint activities. Provide expertise in card payments, payment protocols, APIs, scheme rules, compliance, tokenization, and security. Collaborate with product managers, clients, acquirers, processors, and software teams to design integrations, document requirements, validate functionality, and support stakeholder demonstrations.
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!
OverviewIn this role, you will work closely with product managers, clients, and software development teams to define payment solutions, ensure compliance, and enhance our transaction processing capabilities. You will play a critical role in translating business needs into technical requirements while ensuring alignment with industry standards and best practices.You will also act as a Product Owner within the scrum team, managing the product backlog of requirements, priority and necessary clarification.Responsibilities
Payments & Industry Standards
- Act as the subject matter expert on card payments, with working experience on EMV and Card Not Present (Ecommerce) projects.
- Provide expertise in payment protocols such as ISO 8583, NEXO ISO20022, and proprietary acquirer-specific messaging formats.
- Understanding the transaction lifecycle across issuers, acquirers, processors, and merchants.
- Familiarity with alternative payment options (e.g., digital wallets, BNPL etc.)
- Familiarity with Fuel Fleet Cards & Loyalty Cards desired.
- Work closely with scheme rules (Visa, Mastercard, AMEX, etc.), ensuring compliance with schemes such as EMV and PSD2/SCA regulations, PCI.
Technical & API Integration
- Collaborate with development teams to design and document payment API specifications, ensuring seamless integration with third-party providers.
- Define functional and non-functional requirements for payment processing applications, including authentication, authorization, and settlement flows.
- Document user stories and requirements, process flows, UI and UX mockups
- Work with tokenization, encryption, and security standards (PCI-DSS, 3DS, HSM, etc.) to ensure secure transactions.
Product & Stakeholder Engagement
- Partner with product managers to shape the payments roadmap and define requirements based on business needs and market trends.
- Act as a liaison between clients, acquirers, and payment processors, understanding their needs and providing technical guidance.
- Work within an Agile/Scrum environment, contributing to sprint planning, managing backlog refinement, and user story definition.
- Take a lead role in showcasing functionality which is being developed to stakeholders, seeking early feedback
- Collaborate with other Business Analysts and colleagues, providing training and understanding of the payments industry and TNS services.
Experience/Qualifications:
- 5+ years of experience as a Business Analyst in the payments industry.
- Experience working with protocols such as ISO 8583, NEXO, EMV, and alternative payment methods.
- Experience working with acquirers, PSPs, and payment processors.
- Hands-on experience with payment APIs, RESTful web services, and JSON/XML messaging.
- Understanding of regulatory and compliance frameworks (e.g., PCI-DSS, PSD2, SCA).
- Ability to write clear BRDs, functional specifications, and API documentation.
- Manage and maintain the product backlog, working as a product owner within a scrum team.
- Strong collaboration skills with cross-functional teams in an Agile environment.
If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Similar Jobs
Financial Services • Cybersecurity
Business Analyst responsible for delivering complex card and real-time payments solutions. Translates requirements into user stories, process maps, gap analyses, and technical specifications; supports solution design, refinement, data validation, reconciliation, and migration. Partners with product, engineering, technology, and client stakeholders in agile environments. Requires deep expertise in card switching, AS2805/ISO8583, card products, dual-message processing, card schemes, NPP, PayID, PayTo, CoP, PACs, SWIFT, SQL, and Oracle.
Top Skills:
As2805Confirmation Of Payee (Cop)Digital WalletsEftposIso8583MastercardNew Payments Platform (Npp)OraclePacs MessagingPayidPaytoSQLSwiftTokenisationVisa
Information Technology • Software • Consulting
Gather and document business and technical requirements for payment systems and transformation projects. Analyze end-to-end payment flows, including authorization, clearing, settlement, and reconciliation. Create requirements documents, user stories, process flows, specifications, and acceptance criteria. Support API integrations, data mapping, testing, implementation, issue resolution, and stakeholder collaboration across business and technical teams.
Top Skills:
APIsBanking SystemsPayment PlatformsPayment Processing SystemsSitSystem IntegrationUat
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead technical strategy and cross-functional execution for agent integrations, quality measurement, observability, API governance, monetization, rate limits, quotas, runtime safeguards, and platform roadmaps. Translate ambiguous, multi-team challenges into milestones, ownership models, technical decisions, and scalable standards for tool ecosystems and automation platforms.
Top Skills:
Agent IntegrationsApi GovernanceApi MeteringApi VersioningAPIsAuthenticationRate LimitingTelemetryToken ExchangeTool Calling
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.
