We’re powered by purpose
Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms.
We have been recognised in AFR’s Fast 100 list, Deloitte’s Tech Fast 50, and won the Australian Growth & Australian Technology Growth Company of the Year Award in 2020! So don’t miss your opportunity to join a thriving scale-up and deliver change to Australia’s care and support sector.
The People Advisor is responsible for delivering a responsive and customer focussed service to employees and leaders.
You'll deliver end to end coordination across the employee lifecycle and first level advisory, as well as support the delivery of company wide people projects.
Reporting to the Chief People Officer, this role includes the management of one direct report.
This role is based in the Sydney office and is required in the office 2-3 days a week.
Key Accountabilities
People Operations and Advisory
- Execute on key people operational and administrative requirements throughout the entire employee lifecycle with quality and accuracy
- Own HRIS data quality and employee record management systems
- Be the ‘go to’ person for managers and employees on employment contracts / awards / national employment standard interpretation, as well as internal policy and process queries and ‘how-to’ guidance across operations and programs
- Support managers on low risk employee relations i.e. performance in probation, interpersonal conflict
- Deliver and manage WHS processes including return to work plans, incident reporting and workplace risk
- Lead HR Audit and compliance requirements and be a risk champion for the People team.
- Support HRBPs in grievances and investigations by preparing paperwork and attending meetings as a learning opportunity.
Continuous Improvement
- Identify and develop letters, processes and templates needed across the employee life cycle
- Research and draft market-leading people policies that go above and beyond legislative requirements and manage their ongoing governance
- Deliver key people data and reports to inform decision making and iterate to meet changing business needs
- Identify system, process and program improvements to mature our foundations
- Contribute to generating solutions and lead implementation working directly with stakeholders.
Programs
- Support the development of new programs and improvement of existing programs
- Contribute to developing internal communications and materials to support launch
- Deliver operational requirements of people programs and cyclical events
Skills and Experience
- 3 years HR operations experience providing support across the employee lifecycle
- Proven ability to interpret and apply policies, awards and employment legislation independently, with experience in advising managers on conduct and performance in a way that meets employer obligations
- Has done HR process design and documentation and had exposure to program design across parts of the employee lifecycle
- Demonstrated experience working with people technologies such as HRIS, survey tools, data analysis tools
- Strong analytical skills and attention to detail: focussed on delivering accurate data and information, intermediate Excel user (comfortable with large data sets, vlookups, formulas and pivot tables)
- Ability to work at pace in ambiguous environments, often juggling multiple tasks
- Execution oriented, with good instincts for anticipating needs and changes
- Collaborates with people at all levels and across functions and cultures
- Sound judgement and are able to meet challenges with a sense of calm and confidence
- Strong verbal and written communication skills.
Our Values
We’re Switched On 💡
We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.
We’re Bold 📣
We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas.
We’re One 🤝
We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.
We’re Impactful 🌟
We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.
Our Benefits
Power your career ⚡️
Learn from industry experts, experienced leaders, and on-the-job opportunities.
Work away 🌎
Get a creative boost working overseas for 4 weeks in a rolling 12-month period.
Access parental leave 👶
Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
Work with flexibility 🏠
We’re a hybrid workplace, balancing time in the office with remote work.
Flexi Leave Days 🌴
Get one extra paid leave day per quarter for what makes you happy.
Hybrid set up allowance 🖥️
Create your perfect home office setup! Whether it’s a comfy chair, a second screen, or faster Wi-Fi, we support you in making your home office more comfortable.
Take a floating public holiday 🫶🏾
Acknowledge a significant day your way with family and friends.
Be rewarded 🏆
Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.
Inclusion at Mable
Mable is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees and candidates.
People with lived experience of disability or personal experience with the aged care system are strongly encouraged to apply.
We take pride in highlighting our dedication to our policies, fostering flexible work arrangements and championing inclusive practices for women in tech.
If this role has stood out to you but you don’t feel like you ‘tick all the boxes’, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well bring something to the Mablehood we are looking for!
We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.
Where to find us online
Careers Page - https://bit.ly/3Mz8Ym1
Glassdoor - https://bit.ly/3z0K328
YouTube - https://bit.ly/34L7DlP
Instagram - https://bit.ly/3pgAOXk
Facebook - https://bit.ly/3ic6LhQ
LinkedIn - https://bit.ly/3ie6Q4U
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