People Central Advisor

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.  

We have an exciting opportunity at nbn for a People Central Advisor, reporting to the Senior Manager People Central.

A bit about your role

As the People Central Advisor, you will provide up-to-date advice, support and guidance to all nbn employees across a broad range of HR matters in line with nbn’s policies and processes. To achieve this, you will be the first point of contact for employees and other workers to provide information on People & Culture policy, process and procedures where they have been unable to self-serve. Also, you will take on the role of coaching and educating employees and other workers on how to find information themselves through Workday or the Hub and act as an SME on particular areas, which includes educating and being a point of escalation for the team in relation to complex questions.

You will look for thoughtful ways to streamline how we work and champion digital capability across the team, embracing AI and automation to reduce manual effort, improve data accuracy and deliver a more caring, seamless employee experience. You will maintain prompt and precise HRIS (Workday) updates to uphold integrity and compliance, and you will collaborate with Workforce Transformation, People & Culture Partners, Leader Support, Payroll and Rewards to deliver holistic solutions that bring people and process together.

A bit about you

If this sounds like you, you will bring experience working in human resources and/or a relevant HR qualification, together with a strong foundation in customer service. You understand the employee lifecycle and Fair Work legislation, and your meticulous attention to detail ensures data and documentation are accurate and reliable.

You communicate with warmth and clarity, balance competing priorities with calm focus, and deliver consistently against service level agreements. You are curious and technically minded, with experience in Workday highly regarded, and you enjoy learning new tools and embracing automation to create simpler, smarter ways of working.

You thrive in collaborative environments, listen deeply, and bring a purposeful, solutions‑oriented mindset that helps our people feel supported, respected and empowered.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a Permanent opportunity and applications will close at midnight on Monday 19th January 2026.

To be eligible for this role, you must have full working rights in Australia.